Rated 5 out of
5
by
Emil2024 from
Highly recommend HP Laptop - 17t-cn300
What you like about your . Wide screen and the ten key option.
Any areas for improvement. More USB ports would be extremely nice.
Your setup experience. This was a breeze. Literally just minutes.
Date published: 2024-12-18
Rated 5 out of
5
by
Edwards_B from
Love it
I love this laptop screen is huge and I definitely would recommend this
Date published: 2024-12-18
Rated 5 out of
5
by
Mr MRP from
New upgraded Laptop
HP Products have been very reliable and have not any issues with either my previous laptop and printers I have owned. Only issue I had with new laptop ordered to upgrade my old 10 yr old laptop was that it was shipped from China and it appeared to take about 30 days or more to receive, because it was lost in Memphis Tennesse for over 10+ days. Not sure if I got my original order or the re-order? But now I cannot get the Keyboard Back light on, there is nothing that shows back light for the keyboard. My Key F4 is blank and nothing I tried will work.
Date published: 2024-12-08
Rated 4 out of
5
by
▲Church President from
Attractive Laptop
Initial setup was a breeze. Wish HP offered an upgrade to Windows 11 Pro and extended battery life. Love its 17.3" screen.
Date published: 2024-12-06
Rated 3 out of
5
by
Betatwilight from
Meh.
Sleep mode doesn't work.
Date published: 2024-12-04
Rated 5 out of
5
by
FranDL from
Love my new HP Laptop 17t-cn400 17!
I love my new HP Laptop 17t-cn400 17.3. I had two older HP laptops, each with 8GB Ram, that were just too slow for my needs. This new laptop has 16GB RAM, and more of everything else, it runs so quickly. Starts up immediately when I turn it on, I don't think I have ever had a computer this fast, loving every minute I spend on it. It was so easy to quickly set up, I loaded all the programs I need, set up email, etc. For now, I don't need a second laptop.
When I was searching for a new laptop I was ready to buy an HP laptop on sale at Amazon. I always buy HP laptops (usually at Best Buy), have never had any problems with them over the years. Checking out the HP website I started a Chat with Margie (immediately got a live person, not a robot) who was amazing. I told her what I needed to do on my computer, number of windows I need to have open at a time, how my older HPs were slowing down, and a 17.3" screen was a must. She got right to work, came back with a few questions, didn't take long to send me a configuration at a price that was outstanding.
An additional plus was the optional HP 3-year warranty at only $89.99 that would be fully refunded if not used during the 3 years. ( If I had bought the computer at Best Buy or through Amazon, the 3-year warranties offered would have cost over $200 with no refund if not used.) I have never had to take an HP in for repair, most problems are usually software or need a new battery, and Google searches have always provided the help I need.
So, very happy with my purchase. Thank you HP, and Thank you Margie!
Fran
Date published: 2024-11-29
Rated 5 out of
5
by
Anonymous from
Good product just as expected
I am happy with my purchase. All of my pc purchases have been HP and I have been happy with every one. I wish the battery would last longer between charging sessions though. It only last for 60 to 80 minutes between charges - not very good for a brand new battery.
Date published: 2024-11-24
Rated 4 out of
5
by
Anonymous from
Purchase of HP Laptop 17t-cn300.
The laptop being made in China resulted, in a long delivery time. In the future I will buy a product made in the USA.
Date published: 2024-11-23
Rated 4 out of
5
by
Matsys Cat from
HP Laptop 17t-cn300, 17.3"
I like using the HP Laptop 17 inch. What I don't like is that the touchpad seems to be too touchy. There are times when you just lightly touch the pad and it changes what you were looking at.
Date published: 2024-11-21
Rated 5 out of
5
by
JulieF from
Replaced my 12 year old HP laptop
This pc is whiz-bang, marvelous. So easy to use and everything was included. I'm sure happy with everything about my purchase. From the assistance at the HP website to the constant updates on the shipment, the delivery and the packaging. But the best part was buying the software from HP to transfer all of my files myself. Just top notch all around.
Date published: 2024-11-19
Rated 1 out of
5
by
Wildcat55 from
Not happy
Never got it. They shipped it using
FedEx and they lost it. After over a month of getting the run around from FedEx and HP i canceled the order. They can keep it.
Date published: 2024-11-17
Rated 5 out of
5
by
Cody C from
Excellent laptops
Laptop is excellent. No issues at all. Windows 11 is really nice, my phone can connect to laptop.
Date published: 2024-11-16
Rated 5 out of
5
by
Ken Mc from
Great Laptop
This is a great HP Laptop and meets my everyday needs.
Date published: 2024-11-14
Rated 2 out of
5
by
Yokie from
Not worth it. Then HP charges $89 to restock. Totally a rip off. Not happy at all.
We returned it,
Date published: 2024-11-13
Rated 3 out of
5
by
Heund from
nice and fast
Love the speed - fast enough for me. But on the downside, no place for DVD or for an SD card, tho I was aware of the lack ofthe former when I purchased....also, the plug pulls out too easily and it is difficpult to open lid when closed up. But overall, it works well for me.
Date published: 2024-11-06
Rated 4 out of
5
by
Dewy S. from
HP computers are reliable
HP computers have been around for a long time. Only one time I owned a different brand and was not pleased with it. So now I only purchase HP computers. I have had very good experiences with them. Everything from building my own to my specific needs to if I need technical support it has been great. Anyway, if you’re looking for a new computer, check out what HP has to offer.
Date published: 2024-11-03
Rated 5 out of
5
by
Betty in Dallas from
Great buy for a HP Laptop
The computer is light in weight but heavy on functions and easy to use.
Date published: 2024-10-26
Rated 3 out of
5
by
Jeri W from
Terrible purchasing experience!
This laptop is a wonderful piece of equipment! I felt confident ordering from HP since they received an award for sustained excellence, but it sure was not in customer service! Their service leaves a great deal to be desired!!
I did NOT get what I ordered! My neighbor and I searched the ad carefully before ordering because I wanted a touch screen. I did NOT get a touch screen! Furthermore, the ad no longer states that this model has a touch screen. I also ordered the pale rose gold exterior, did not get that either.
Worse of all, I ordered this laptop on September 2nd, it came from China, but it was lost in shipment by UPS in the states. I did not receive my laptop until October 18!
During this interim I talked with HP reps numerous times and they were uniformly helpful and courteous. Why it took so long is unknown. I tw UPS several times, but I could not file the claim for the loss, the sender had to do that. So it was all in the hands of HP.
This was by far the MOST unsatisfactory purchasing experience I've ever had, internet or in person!
Date published: 2024-10-20
Rated 5 out of
5
by
Anonymous from
Love HP
I have always used HP, ever since I finished High School, it was my preferred tool.
Date published: 2024-10-19
Rated 5 out of
5
by
Fairbanks2024 from
hp lap top
great lap top easy too set up only issue i had was it took 3 weeks for it to get delivered
Date published: 2024-10-13
Rated 3 out of
5
by
ptppro from
Left out items
In my case it would have been nice if I got a new mouse with the notebook as I like using a mouse.
Date published: 2024-10-10
Rated 5 out of
5
by
Bottoms Up from
Happy with this product
This laptop is everything I need it for. The performance is excellent, and the installed products are very useful.
Date published: 2024-10-10
Rated 5 out of
5
by
SMathews from
Great price.
Gave it 4 stars, because it is exactly what I needed with a great price (on sale). Using the laptop for working remotely (Citrix) and browsing. Having said that 8G of main memory does not cut it. Browsing will use 80% of the 8G memory and some sites were extremely slow. Citrix unusable. Max the memory (Hp only offered up to 16G when I got the laptop) and now with the maxed CPU memory it works like a charm.
Date published: 2024-10-09
Rated 3 out of
5
by
Uncle Jimbo from
Mouse pad
The mouse pad is 'WAY' to delicate.
Date published: 2024-10-05
Rated 5 out of
5
by
Bobeye from
HP 17"
First HP I've had and I am very happy with it.
Date published: 2024-10-05
Rated 3 out of
5
by
Kris Tina from
Great big screen, but short battery life
I enjoy working on this computer, but the battery lasts just couple hours unplugged. My old computer lasted about the same amount. A bit disappointing.
Date published: 2024-10-02
Rated 4 out of
5
by
Bootscutn from
Short on USB ports
I love the clean lines and current software. I just wish it had more USB ports
Date published: 2024-10-01
Rated 4 out of
5
by
Jose` from
Charging Port & Operation Manual!
I'm a first time laptop owner, my charging port I thinks is not properly set or grounded to the device, when the charger is inserted I have to wiggle or play with it until the charging indicator light comes on! No operating manual came with the device!
Date published: 2024-09-28
Rated 4 out of
5
by
Portland girl from
Extra big is nice
I like the 17 inch touchscreen . It has a smooth design.
Date published: 2024-09-28
Rated 1 out of
5
by
NJCabinetGuy from
Disappointed
Display developed lines after one week. Returned for warrantee service. HP determined it was 'accidental damage' not covered under warrantee. Their quick repair service took 21 days round trip. Trying to contact their customer service was a nightmare. That's the last HP product for me.
Date published: 2024-09-27
Rated 5 out of
5
by
TRE_nv from
Switching to HP
After using a Dell for several years, it became unstable, freezes and with multiple reloads, just wouldn't stay running. I've used HP's before and decided that features don't always make good sense. Returning to HP, the laptop has been great so far, no technical issues to date and although relatively new, I hope it runs solid longer than the 4 years the Dell did.
Date published: 2024-09-26
Rated 5 out of
5
by
Reimi J from
Amazing
Great laptop
Date published: 2024-09-25
Rated 5 out of
5
by
1TNTMom from
I love my laptop
No complaints about my new laptop. Love the size of the screen
Date published: 2024-09-22
Rated 5 out of
5
by
LaSandra from
Great new edition. I'm grateful for the senior friendly.
Great edition Ilove the speed a d the large keys on the keyboard.
Date published: 2024-09-22
Rated 5 out of
5
by
Consultant Frank from
The best there is!
All HP products are the best on the market.
Date published: 2024-09-21
Rated 5 out of
5
by
Jome from
Tres bonne qualité
very good quality, and incredible speed
Date published: 2024-09-20
Rated 3 out of
5
by
Sam Zhou from
HP19 1000--
battery not charge
Date published: 2024-09-18
Rated 4 out of
5
by
Anonymous from
Good laptop but the display is below average, hard
Good laptop but the display is below average, hard to see at times
Date published: 2024-09-18
Rated 4 out of
5
by
Justinmd24 from
Great laptop, great speed, great keyboard layout.
Great laptop. It came and was delivered on time and has a great speed and memory. Love the keyboard layout and as the full numeric keypad which is a win. The only thing is if you are used to using the OLED screen this has a slightly reduced screen resolution. But it is still a really great laptop and I am happy with my purchase.
Date published: 2024-09-14
Rated 2 out of
5
by
Mokuska from
Simply Awful Customer Service
Good luck if you need to talk to a live person, or hoping that someone will call you. Their virtual assistant is dumber as a rock. Her answers have absolutely nothing to do with your questions. The laptop arrived without the power cable, so can’t comment much on how it works. Borrowed a cable from my daughter just to se it up and register it. It looked and felt OK, but look and feel don’t tell you anything about performance.
After about 5 days and hours on the Internet and phone, sent from one phone number/department to another one at least 4-5 times, finally got to the right person. Courteous and professional, he said they would send me the cable, and they did. The next day I received a message from FedEx that the package will be delivered the following day. If I remember correctly was a Saturday, but not sure. I rarely leave the house, so I was at home both days, waiting for the cable, but FedEx never came. Just after noon, received a message from Fedex that they tried to deliver the package for the second time but nobody was at home to sign for it. THAT WAS A LIE! I was at home both days and never left the house even for a minute! It’s not the first time that FedEx does it on weekends. I have 2 awesome security cameras: one installed above the garage, the other on at the door. Both cameras recorded everything both day, including a UPS truck/driver delivering a package 2 minutes before I received the message from FedEx that nobody was home to sign. The moment I received the message I call FedEx to let them know that I was and am at home and need the package. Good luck getting through their robot, too! This was at least 3 weeks ago. Since then tried several times to talk to someone and sent emails, but no luck. Still using my old laptop.
Besides the awful customer service, here is a question: Why would HP ship a power cable requiring a signature at delivery????? I do not, but most of the people work. Should they take a day off to wait for FedEx to deliver a power cable sometime between 9:00 AM and 2:15 PM??? And there is a good chance that it might be delivered late afternoon. Can’t express how frustrated I am!!!
Date published: 2024-09-09
Rated 4 out of
5
by
hwhound from
Good machine
Seems like a good solid machine so far but without an eithernet port I had to adapt.
Date published: 2024-09-08
Rated 5 out of
5
by
F C B from
setting up
Had trouble setting up . Did not transfer data from old computer.Support helped me fix it now I am happy with it.
Date published: 2024-09-07
Rated 5 out of
5
by
Gravet from
HP 17t-cn400, 17.3
Very happy with the purchase. Came as described and on scheduled delivery date. No issues with set up.
Date published: 2024-09-07
Rated 4 out of
5
by
CV04 from
Good Laptop
First 17 inch laptop that I have. Reliable, fast, but wouldn't recommend using a black laptop color spec since it easily gets dirty by grease/sweat.
Date published: 2024-09-07
Rated 4 out of
5
by
billybilly from
Really only one complaint :-)
When a computer is working fine, you don't notice anything, and overall, this is working fine and smoothly. So here's what I hate: the touchpad, "mouse" buttons. It is all one thing, no separate left or right button, it is all part of the touchpad. This sucks in photoshop when I have to use multiple fingers on one touchpad. I will end up with a separate wireless mouse--which is fine. But if anything specific could be improved, give me a touchpad and 2 seperate buttons.
Date published: 2024-09-07
Rated 5 out of
5
by
Anonymous from
Nice portable computer
I am not heavy duty user but for me the screen size and overall package are perfect. The screen is bright and sharp. The keyboard with numeric key pad is very nice. I have not had much time to take it through it’s paces but so far I find it to be an excellent value.
Date published: 2024-09-05
Rated 5 out of
5
by
Heather D. from
Best HP I’ve bought
Absolutely love the size & feel of this computer. I no longer need 2 screens. Good for work and personal use.
Date published: 2024-09-05
Rated 4 out of
5
by
Print8 from
A Couple of Improvements
Overall a nice laptop, but it would be nice if there was a slight indentation along the front edge to make it easier to open it. Also, the pad is too sensitive and difficult to maneuver the curser. I purchased a mouse, which is a lot easier and time-saving.
Date published: 2024-09-05
Rated 5 out of
5
by
Cher S from
Great computers
I've had a few HP computers. I have never had any problems with them. Fast, nice graphics, and auto updates. I love the rose color on this new laptop. Great computers and reasonable. Thanks HP.
Date published: 2024-09-04
Rated 5 out of
5
by
Staintune007 from
Awesome laptop
Nice laptop had a Samsung but this hp is super
Date published: 2024-09-03