Rated 5 out of
5
by
Tsunami from
Works great.
This multi-function machine works great. Faxes, scans, prints without issues. The only problem we ran into was some of the default settings can only be changed through the web/IP and not through the touch screen. We prefer the default for faxes to be high speed and also to print a confirmation page.
Date published: 2023-10-23
Rated 3 out of
5
by
HP Tech Support Fail from
Great Machine - Terrible Support
The functionality of the machine is terrific, but we are still experiencing problems networking it in our office. We have repeatedly contacted HP support, and they do nothing but defer to our ISP or tech vendor. It's maddening.
Date published: 2021-05-27
Rated 5 out of
5
by
the Dude 23 from
best printer I've had
Works like a charm, scans in a matter of seconds. Highly recommended.
Date published: 2021-03-22
Rated 4 out of
5
by
Garoola from
Great hardware. Software hiccup.
Excellent workhorse but driver problems that took two calls to resolve.
Date published: 2021-01-15
Rated 3 out of
5
by
pddp from
Need IT person
I wouldn't get this printer without an IT person to set it up and troubleshoot. I spent many hours on the phone with support getting the scan function set up. I still have many hours to go to get all features set up for my needs. The scan quality is not the best. The control panel on my unit is crooked but HP agreed to exchange it but that would involve boxing this back up and resetting up a new one. Print jobs get held up in my queue for a very long time and I will once again have to call support. I am hoping the learning curve is the cause of much of my frustration. As a small business owner I don't have time for all this. I'm disappointed so far. I just want to print and scan efficiently with quality.
Date published: 2020-12-03
Rated 1 out of
5
by
Neil O from
Terrible Product.
This product is a nightmare. I could not get the printer to work on my own so I had to pay my IT consultant to come set it up along with HP telephone customer service. The customer service rep was very helpful but it took them 3 hours to get this thing working and they are both experts. Imagine what it would have taken me. Then I went to print the next day and the printer isn't working again. You have designed a product that only computer scientists can operate and that is terrible. I want my money back. Would never buy HP again.
Date published: 2020-11-19
Rated 5 out of
5
by
bzd26 from
Great product, service, communication!
Ordered several items, all arrived. one was defective. It was replaced immediately. Thank you.
Date published: 2020-01-03
Rated 5 out of
5
by
GinNYC from
Great printer
I purchased a few weeks ago to replace an older printer that was over 10 years old. This new printer is not only fast, it has every possible feature that you could want in a printer.
Date published: 2019-11-02
Rated 5 out of
5
by
Cmartinez from
HP 528
I heard there was a new HP Printer coming out in July and waited to purchase the new HP 528 wireless. After setting the machine up, its been working flawlessly. I'm very happy with my choice. It has a sleek design and has all the functions a fully functional office staff needs.
Date published: 2019-07-12
Rated 5 out of
5
by
rsikb from
Just received and installed this printer. So far it is everything we expected from an HP product.
Date published: 2019-06-28