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HP LaserJet Pro MFP M428fdw Certified Refurbished

  • Print, copy, scan, fax, Dual-band Wi-Fi
  • Print speed letter: Up to 40 ppm (black)
  • Auto duplex printing; Scan to features; 50-sheet ADF; 2 paper trays (standard)
  • Best-in-class security-detect and stop attacks
  • Dynamic security enabled printerSee all Specs
HP LaserJet Pro MFP M428fdw Certified Refurbished is rated 4.1 out of 5 by 318.
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Rated 5 out of 5 by Robin T from Love it Very easy to operate
Date published: 2023-04-01
Rated 5 out of 5 by Liberty Tax Service from Great printer Great price We use this printer to print and scan between 5 people in the office. We brought a new one because they are great and better than the other printers we have.
Date published: 2023-02-22
Rated 5 out of 5 by Ehall1972 from Great product at a great price Great refurbished printer. I have several others that we bought new and was impressed with their durability and ease of maintaining and use. So when I needed another I decided to try refurbished. I would definitely recommend this product from this seller ina terms of price and quality.
Date published: 2023-02-18
Rated 5 out of 5 by Doug221 from Works great! We don't use the wireless now, but we may in the future. Perfect for our business needs. I don't have to connect to a HP account.
Date published: 2023-02-13
Rated 2 out of 5 by KevinWh from Not user friendly Setting up the printer to scan requires install of HP software that is NOT plug and play easy. More trouble than it is worth when spending this kind of money.
Date published: 2023-02-12
Rated 5 out of 5 by NTSMA from Work Great Works great. I replay a HP inkjet printer that was very disappointing failed after two year and with HP ink program it made things worse due to software glitches what happened. This laser jet has been working very well so far had about 7 months we have used heavily. So far so good.
Date published: 2023-02-05
Rated 3 out of 5 by BruceWithToner from Decent Printer, but Fails to be Consumer or Environmentally Friendly This printer works fine for a small office environment. I absolutely despise that it uses a different toner cartridge than the outgoing model (M426) and the model that replaces the M428 will surely use yet another cartridge. It's a shady business tactic that HP has been enjoying for years.
Date published: 2023-01-20
Rated 4 out of 5 by Lorna C. from Very good print quality but awkward design Print quality is very good and fast however, the location of the digital pad makes it awkward to make selections for right handed people and a very small space to get your hand in to retreive the copies.
Date published: 2022-12-17
Rated 5 out of 5 by mhough6229 from Good as new We have been using this device for a while. The refurbished works just like new. Happy with our purchase.
Date published: 2022-11-02
Rated 1 out of 5 by Liz D from AWFUL Product was not working out of the box/ Support was AWFUL!
Date published: 2022-09-08
Rated 5 out of 5 by GRTalley from Quick print Prints very quickly and fast. Ive had several HP all in ones and this one is b y far the fastest
Date published: 2022-08-29
Rated 5 out of 5 by TP Cali from Good stuff. To use all the features, allocate about 45 minutes for setup. Good all around machine with fast scanning and printing. $100 less and it would be a no-brainer.
Date published: 2022-08-11
Rated 1 out of 5 by ME THE COSUMER from DO NOT BUY super hard to get things to scan, and hp will charge you to help you figure it out
Date published: 2022-06-23
Rated 3 out of 5 by BRojas from Single Checks will not Print! The speed and quality are good. The printer cannot print single checks. You will either have to throw them away or order a pack of forms leaders. I strongly suggest ordering the additional paper tray with 500 page capacity.
Date published: 2022-06-20
Rated 4 out of 5 by LaredoMan from Very good printer easy to set up and quality printing - a little pricey at the moment
Date published: 2022-06-15
Rated 5 out of 5 by Miss Ida from HP Laserjet Pro MFP Excellent purchase. Easy setup and very reliable. I liked it so much that I purchased for home office.
Date published: 2022-05-29
Rated 3 out of 5 by KEBD from Not as reliable as I would like it to be. Not reliable. Scanner is a PROBLEM. Thinking about replacing it.
Date published: 2022-04-15
Rated 5 out of 5 by R A from PA from Very happy with this printer for our small office. It works great. We added the optional paper tray. Highly recommend.
Date published: 2022-03-19
Rated 3 out of 5 by Hellos from Notary Printer works good, but i am not able to everything i need
Date published: 2022-03-16
Rated 3 out of 5 by Hibco Plastics from Great printer, expensive ink. Quality printer, easy setup. Expensive printer cartridges, almost twice as much as my other printer in the shop.
Date published: 2022-02-25
Rated 3 out of 5 by PattiS from Not as Good as last HP printer. I am having some issues with the printer freezing up on me sometimes.
Date published: 2022-02-17
Rated 5 out of 5 by AlexLeif from GREAT RELIABLE PRINTER/FAX/COPIER I am very happy with the M428fdw all-in-one printer. This is the third HP printer I've owned (over 20 years). The printer is durable, reliable and problem-free. I have bought new printers when I have bought new computer equipment.
Date published: 2022-02-05
Rated 5 out of 5 by DougCPA from Great Multi-functional Printer! The printer (HP LaserJet Pro MFP M428fdn) is affordable and has amazing capabilities. The instructions to set up the printer on a local network are not sufficient however. I had to bring in my computer consultant.
Date published: 2022-02-04
Rated 5 out of 5 by Milesw1 from Great All-In-One Printer In my opinion this is the best Monochrome Laser All-In-One Printer available today. The ONLY drawback is the recent price increase.
Date published: 2022-01-26
Rated 1 out of 5 by Disappointed in Dallas from Product not similar to requested product. Disappointed with HP more than the actual product. Product is fine for what it is, however, I searched the website for a different COLOR Laser printer that was unavailable and this product was suggested as a substitute. Unfortunately for me the suggested printer, that was more expensive, only prints in B&W not in COLOR. Clearly user error, but would suggest that the suggestions provided by HP at least have the same primary feature, ie color.
Date published: 2022-01-03
Rated 2 out of 5 by GS Dutchess from Printing is fine. Scanning an issue. Good for quick, 2-sided printing. Can’t get it to scan though. Unlike other printers this one seems to require you to jump through hoops.
Date published: 2021-11-27
Rated 5 out of 5 by blu boy from didn't say monochrome I thought I ordered a color printer, I did not, turned out to be monochrome and I returned it.
Date published: 2021-11-14
Rated 5 out of 5 by Compass Technical service from Love this M428fdn printer We had a previous version of this same printer and it lasted for many years. Liked it so much we replaced it with the updated version of the same printer. Great product for Black and White printing!
Date published: 2021-11-04
Rated 2 out of 5 by Parker2 from Great with the exception of the pesky line. Each copy and each scan has a line on the left side of the first page. We can not get it to go away. It is something within the printer.
Date published: 2021-10-29
Rated 1 out of 5 by KarlaLB from MFP M428fdw Extremely frustrating to set up. Continue to struggle w/ scan to email disabled. More than frustrating! Does not copy documents correctly. I believe I have a lemon w/o a doubt! Time sucking & costly. Paid networking expert & even he can’t figure it out.
Date published: 2021-10-29
Rated 5 out of 5 by UnhappyT from Speedy and great Great print speed and high quality. Solid construction. I love having 2 paper feeds.
Date published: 2021-10-02
Rated 5 out of 5 by puteruzr from this printer is a replacement for my 9 year old pr I bought this printer to replace a 9-year-old HP printer. This printer is faster and has a larger paper tray. The software setup was an easy download. This printer is an excellent home laser printer.
Date published: 2021-10-02
Rated 4 out of 5 by Dixie girl 81 from Great quality The print quality is great and it prints rather fast. Very convenient for home office!
Date published: 2021-09-15
Rated 1 out of 5 by khat from Bad Scanner Good printer but the scanner is pretty bad, the resolution is not as good, and there is a skew defect but HP says that is normal
Date published: 2021-09-14
Rated 3 out of 5 by SumpAlarm from Very good Product except for Wi-Fi Good Printer, Wi-Fi works inconsistently. We had to move it to a place where it could be used with a network cable. Technical support in India was unable to solve the issue, and that cost us quite a bit of time. We expected better from HP. From a standpoint of printing and scanning the printer is outstanding. It is fast and clear. Considering there are two models, one with Wi-Fi and one without, and the WiFi is a few dollars more, it should have worked reliably. Our company makes wireless enabled devices, and as such we have good competency in this area. We have other wireless printers on the same network that are working reliably. That is the only negative.
Date published: 2021-08-20
Rated 5 out of 5 by Oral Surgery Office from Great for Small Office We have been using our new machine for about a month, and couldn't be happier w/ it. It has the capability to copy / scan 2 sides quickly, which we didn't have in our Brother machine prior. Also much quicker, clearer copies.
Date published: 2021-08-02
Rated 4 out of 5 by Don Costa Mesa from Works Pretty Good Great office printer for color and black and white, 2 sided is great. Connects fairly simple. Cannot use the web to print with a network connection? Constantly need to walk over to printer to acknowledge what paper I want to print on and which drawer, there is only one drawer.
Date published: 2021-07-28
Rated 1 out of 5 by SteveLikesAccountability from Hot Garbage Hot garbage. The ADF feeder in this SMB MFP units are a complete joke. I had purchased 2 of these units, returned both immediately after finding out this fact for myself.
Date published: 2021-07-23
Rated 3 out of 5 by A1 Mike from Good printer for the money. We replaced an older HP of the similar model to this newer one. It seems cheaper built but seems to work about the same as the old one. Good value.
Date published: 2021-07-12
Rated 3 out of 5 by lisa12q from fast and then it's not I purchased this printer and use it every day for my home based business. When printing it Scanning is great no issues! The printer is super fast and then it is not. For some reason it gets hung up quite a bit.An item gets stuck in the printer que. I then have to pull the plug and turn it back on. Only then does the item in the que finally print. I seached how to fix this and have no luck. Customer service is nill. Only searchable categories. Why do we have to search the web for hours to get something fixed these days?!
Date published: 2021-07-06
Rated 5 out of 5 by TSFortMyers from Great series of all-in-one machines We have three generations of the HP all-in-one in our small office. We started with the M425. Then we added the M426. Now we have the M428. They are work horse machines. Love the wireless feature! It allows normal print or scan, but I can also connect to it with my phone. Great machines with a great history.
Date published: 2021-06-08
Rated 5 out of 5 by Tron436 from Fast Printer Great value for the price! I’m very happy with the jprinter speed and quality.
Date published: 2021-06-08
Rated 5 out of 5 by crmason2000 from I love this printer This is my fifth HP PRINTER and they get better and better each time.
Date published: 2021-06-03
Rated 2 out of 5 by senojkde from Ed's new MFP428 I am happy with general functions of the printer, but I cannot the blue tooth working, I've had to hard wire to my main computer and of course cannot print from my other computers. Please send help. Would consider recommending if this were fixed
Date published: 2021-05-21
Rated 5 out of 5 by Hillside from Working from home Love, love, love this printer so far! I run a small non-profit corporation out of my home, and the printer meets my every need. I called HP Customer service to help with the setup, and it was easy and seamless. I hope to have and use this printer for many, many years.
Date published: 2021-05-17
Rated 4 out of 5 by Mktre01 from Thank you! I am really enjoying my new printer. The only things is that it would be nice if it had color options and if it would work with Chromebook.
Date published: 2021-05-10
Rated 5 out of 5 by Art81 from Thiss printer is a marvelous value The printer is marvelous, but now has two side printing
Date published: 2021-04-30
Rated 5 out of 5 by DanMilford from Service from HP online Store AMAZING I order the wrong printer, and I called to get the correct one. My luck, they were out of stock on it, and they suggest the HP Color Laser Pro MFP M479frw. It's a great printer love all the features - easy to hook up; within minutes, I was coping, scan, faxing. I learn something new every day with the machine. The service to replace it was professional from start to finish. I spend $200 on a printer and every 3 to 4 months I have to replace it. I can tell that this printer is made to last, and it handles two businesses. I do a lot of print, and its speed is good. No issues so far. THANK YOU, HP, for recommending this machine.
Date published: 2021-04-27
Rated 5 out of 5 by Claudia24739 from Great features Bought this copier approximately a month ago and very pleased with my purchase
Date published: 2021-04-06
Rated 4 out of 5 by kendramc from reliable and easy to use reliable and easy to use. does what it should. a good printer for the price
Date published: 2021-04-02
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RE: HP LaserJet Pro MFP M428fdw I see that this is discontinued. Is there something similar with the same features that is available?

Asked by: Hautbois
The HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax is a good option. The HP LaserJet Pro MFP 4101fdw Wireless Printer with Fax can be found at this link: https://www.hp.com/us-en/shop/pdp/hp-laserjet-pro-mfp-4101fdw-printer
Answered by: HP Team Grant
Date published: 2023-06-22

Can this scan to different network email addresses?

Asked by: Joe V22
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdw Certified Refurbished can scan to different network email addresses.
Answered by: HP Team Grant
Date published: 2023-05-27

IS the HP M428dn multifunction printer have TWAIN compliant scanning capabilities?

Asked by: Lisa23
Thank you for your question! Yes, the HP M428dn will be TWAIN compliant.
Answered by: HP Team Grant
Date published: 2023-05-27

Can this printer print on cardstock?

Asked by: Allisong
Thank you for your question! Yes, this HP LaserJet Pro MFP M428fdw does support printing on cardstock.
Answered by: HP Team Grant
Date published: 2023-05-27

Can This Printer Print Double Sided On Legal Size Paper.!?

Asked by: Anonymous
Thank you for your question! This HP LaserJet Pro MFP M428fdw Certified Refurbished can print double-sided on legal size paper for instructions on how to set this up please visit the HP Support page for this printer.
Answered by: HP Team Grant
Date published: 2023-05-27

Is this a color printer?

Asked by: Pmjd
Thank you for your question! Unfortunately, the HP LaserJet Pro MFP M428fdw is not a color printer.
Answered by: HP Team Rahmique
Date published: 2023-05-27

Does this printer come with an ethernet chip? Also when purchased does it come with any ink?

Asked by: shyan
Yes, this HP LaserJet Pro MFP M428fdw Certified Refurbished and does come with toner.
Answered by: HP Team Grant
Date published: 2023-05-27

I have this printer and the scan to email feature stopped working. Help!

Asked by: j.holmes
You may want to go through the steps to setup scan to email again, the instructions are in the user guide https://h10032.www1.hp.com/ctg/Manual/c06184015.pdf on page 69. If that does not work, you will want to contact HP Support https://support.hp.com/us-en and have them help you fix the issue.
Answered by: HP Live Expert James
Date published: 2024-03-05
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