Rated 5 out of
5
by
Leigh19 from
HP 16" is all you need
nice keyboard, love the backlight and color, great price
Date published: 2025-01-03
Rated 5 out of
5
by
JES. from
My new laptop
Overall I like the computer. It is much lighter then my previous HP laptop. I like the following features large screen, backlite keyboard, touch screen. I am not a big fan of Windows 11 but with mods I am getting use to it. I regret not getting the larger hard drive. My main dislike is the difficulty to modify the hardware or replace the battery when needed in the future. These were vey easy in my previous HP laptop.
Date published: 2025-01-02
Rated 4 out of
5
by
Sai1 from
Comfortable
great screen and graphic
and easy to use.
Date published: 2024-12-30
Rated 2 out of
5
by
Legacy11 from
Maybe I should have gone with Dell laptops
Two areas that I am not happy about regarding the laptop:
• The touchpad is extremely sensitive. I’ve tried adjusting it to the different sensitivity levels in “touchpad setting” but no mater which level I select, and I’ve tried them all, can’t get the sensitivity level that is acceptable to me. I continuously open multiple copies of something when I click the lower left conner of the touchpad or open other apps when moving my hands over the touchpad. I spent over 2 hours on the phone with HP support but they were no help in solving the issue I am having with the touchpad.
• HP support really is "non-support". Have spent over 5 hrs on various calls trying to get the HP web site tools to accurately reflect the laptops I have. All I get are excuses and no action. Very simply the information listed in my HP Support Assistant and in HP Support.com is incorrect and after multiple calls and chats HP still hasn't corrected the issue. The excuse HP gives me is that since I customized the laptops I recently purchased the incorrect information can't be fixed. Do you really expect me to accept such a lame excuse? HP continues to close the repair cases that were established without doing any to address my issues.
Date published: 2024-12-25
Rated 5 out of
5
by
Sam Spr from
Pavilion laptop
I bought this laptop for my son to use as his main computer after he moved to home school. It does everything he needs for class. He likes the color we picked out for the outside. Super easy for him to use and it was a good price.
Date published: 2024-12-21
Rated 5 out of
5
by
Antonellacl from
Happy customer
I love my laptop so far. I customized it and everything came perfect. I got the blue color and it looks better in person. So happy with the whole experience.
Date published: 2024-12-20
Rated 1 out of
5
by
KiCa from
Computer
Computer arrived damaged
Date published: 2024-12-20
Rated 1 out of
5
by
Susy B-K from
Laptop never received
I placed the order on 11/26 and still have not received the laptop, my employee cannot work
Date published: 2024-12-18
Rated 4 out of
5
by
Teapot1 from
Exchanged without opening, but I'm sure it's a great laptop
I called to exchange this laptop with the Envy prior to it being shipped out and was advised because the Pavilion order was already being filled, I would be sent a form to submit for the Pavilion to ship to their warehouse instead. This would be a convenience provided to me. Unfortunately, I never received the form, but did receive a shipping label. I shipped the Pavilion back and had my Envy in hand about 10 days later with no complaints.
Date published: 2024-12-18
Rated 2 out of
5
by
davewise from
like but the camera doesnt work
it would be great if the camera worked
Date published: 2024-12-18
Rated 4 out of
5
by
Ffffffff from
Na
I like the new laptop BUT I AM VERY DISAPPOINTED THAT FIR TECHINCAL SUPPORT YIU REQUIRE $16.99 per month. Had I known this I would NOT HAVE PURCHASED AN H P. BUT A DELL
WHAT A RIP OFF. You should be a shame no more H P PRODUCTS
Date published: 2024-12-16
Rated 1 out of
5
by
KatyK from
HP Pavillion
I had to hire an expert because I was having problems and was told something was wrong with the Pavillion computer so sadly I had to return the device. Overall HP computers are good but I got a lemon.
Date published: 2024-12-15
Rated 1 out of
5
by
Mark el from
Still waiting for my PC
Don't have my new PC due to returned as damaged in shipment FYI. Reorder has not arrived and is late for shipment also. So not any success on this order.
Date published: 2024-12-14
Rated 4 out of
5
by
Tayla from
Worth it
It is a great school laptop! Does what I need it to and it has face id software for a really good price! Definitely worth it and would buy again.
Date published: 2024-12-12
Rated 4 out of
5
by
gemachte from
Good laptop. Setup should be simplified for less technical users.
I am pleased with this purchase.
Date published: 2024-12-09
Rated 5 out of
5
by
Frau B from
Great Purchase
This is my third Pavilion. It was an excellent price for my relatively simple needs. I use it mainly for reading the newspaper, sending numerous emails, and keeping records for various organizations.
Date published: 2024-12-07
Rated 3 out of
5
by
W Ponik from
Fast new HP laptop
The HP Pavilion Laptop 16t-af000 is fast- both SSD speed and wifi interface. I also like the lighted keyboard. The downside is the touchpad. Left clicking on the touchpad is often a "hit or miss" proposition. While most of the time the clicking works properly, more often than I like, the click doesn't register with the laptop and I have to initiate multiple clicks to get the desired result. I've had several sessions with HP support to try to fix the problem. During the latest session with them, the tech uninstalled the touchpad driver and reinstalled it. While it has improved the clicking response, it still gets hung up on occasion and I have to click two or three times to initiate an action. Hopefully this is a software issue that will get fixed with a future update
Date published: 2024-12-05
Rated 1 out of
5
by
DGC gate from
Issues after a week
I’ve used the laptop a handful of times and the camera is already malfunctioning. The message I get is there is something impeding the lens, and I can see some type of material benibd there covering half of it. Ridiculous.
Date published: 2024-12-01
Rated 5 out of
5
by
Apple42 from
LapTop
So easy to set up. So many improvements from my last laptop.
Date published: 2024-12-01
Rated 1 out of
5
by
Knott Happy from
ENGINNEERING MISTAKE
HORRIBLE ENGINEERING MISTAKE. This lap top CANNOT be used as a lap top because the keyboard is so FLIMSY that it twists causing the left click to lock up and become useless. The lap top has to be on a solid flat surface or you cannot use the left and right click buttons when your hands are on or near the pad.
Date published: 2024-11-29
Rated 5 out of
5
by
Ms Val from
HP Pavillion Laptop
This is my 2nd Pavillion Laptop, very easy to use and I love the large aceeeb
Date published: 2024-11-27
Rated 1 out of
5
by
Tim.G from
Nothing but trouble!
Nothing but trouble trying to get the camera working again, says it's working but isn't!
Date published: 2024-11-27
Rated 5 out of
5
by
MPensa from
Great value for a reputable laptop
I purchased this laptop for personal home use as a replacement to an old desktop that was barely functional and ran with Windows 10. It was time to update and I'm very pleased with my purchase. Love the display, ease of use, and easy transfer of my files.
Date published: 2024-11-20
Rated 5 out of
5
by
Jaren from
Helpful features
I like the features I did not have before this laptop. The lighted keyboard, the touch screen and the facial recognition.
Date published: 2024-11-10
Rated 2 out of
5
by
pamh from
No refund received
I paid extra to get a sky blue computer. HP shipped grey and does not respond when I request the difference to be refunded.
Date published: 2024-11-10
Rated 5 out of
5
by
Olinh from
nice laptop
Very nice laptop for my everyday use. The sale price made it a opportunity to upgrade to windows 11
Date published: 2024-11-10
Rated 4 out of
5
by
CR2234 from
HP 16 Review
Like the size, backlit keyboard, could use more ports.
Date published: 2024-11-10
Rated 5 out of
5
by
HP PErson from
Great product
This laptop is incredible. I've always had hp my last one lasted me 5 years this one works perfect I love all the features and the backlit keyboard especially is super nice.
Date published: 2024-11-07
Rated 4 out of
5
by
Angela R. from
Love my new laptop! Thanks HP!
Love my Laptop. I'm just so excited to have an upgrade from my last laptop. Love the bigger screen and the keyboard. The only thing I might want different is the mouse pad on the laptop, it seems almost too seamless. I'm loving my laptop, thanks HP!
Date published: 2024-11-07
Rated 3 out of
5
by
Amigoman from
Great computer. Slow shipping process
Computer is great. Took a month to get here though because of shipping issues and I'd prefer if someone had gotten in touch to add a month to my warranty since it took so darn long.
Date published: 2024-11-04
Rated 5 out of
5
by
joes helper from
HP Pavilion 16"
Good computer at a fair price.
Date published: 2024-11-02
Rated 5 out of
5
by
Okaynotme from
Good Buy
Fast bootup. Easy to setup.powerful.processor
Date published: 2024-10-31
Rated 3 out of
5
by
KeithRHC from
laptops
Laptops are OK. The ordering and shipping experience was terrible. 3 weeks to get 5 laptops.
Date published: 2024-10-24
Rated 5 out of
5
by
Michael Anthony from
A PC For Productivity
As a Social Media Director for one of a national company's stores, I need a PC that can keep me on track to complete a busy day. I have one with this HP laptop. It was easy to set up, connect to the needed apps, and take anywhere. I highly recommend it.
Date published: 2024-10-19
Rated 5 out of
5
by
SPA Inc from
No complaints
Bought these PCs for a non profit. I do not use them. I do know we are happy with them, no complaints.
Date published: 2024-10-18
Rated 2 out of
5
by
PaulJ66 from
Not very happy
Very long shipping times, I ordered a laptop that arrived in the manufacture box only that was half open and once I finished opening the box and inspected I found the laptop had been damaged (cosmetically). Amazingly the charger didn't fall out of the box.
Date published: 2024-10-18
Rated 5 out of
5
by
JDugo from
HP laptop
Excellent machine. Fast, easy setup, lightweight, charges quick. Large improvement over my old HP Envy. Only issue is shipping. Don't use FedEx! My computer was 3 weeks delivery and I had to personally go to FedEx to get due to their non schedule for delivery and that is something HP can't control
Date published: 2024-10-18
Rated 5 out of
5
by
Anonymous from
Overall the item is was a great buy. It is super fast and feels bougie
Great buy!
Date published: 2024-10-14
Rated 2 out of
5
by
Ptel from
Customer Service Issues
Our laptop was ordered with Microsoft Office 21. It was not built according to specs. That's where it went awry. We contacted customer service and were volleyed back and forth between sales and tech support, with neither wanting to own resolution. Asked to connect with both at same time to figure out plan. Was disconnected. Assigned a case number by email and promise to receive email within 48 business hours with resolution. Asked to connect with Email was never sent. Second attempt to speak to customer service was worse. Tried to walk us through set-up and when unsuccessful, wanted to transfer us to tech support. I asked for a credit so I could purchase 21 on my own. Rep refused, telling me it was past the 30-day return window. After explaining I couldn't return something I never received, I asked to speak with supervisor. On hold for 15 minutes, then told I would not be allowed to speak with supervisor because they were too busy. Another circular exchange with the rep. Told me she would connect me with supervisor. On hold for a few minutes, then disconnected. No attempt to reconnect. Ended up having to file dispute with my credit card company. A few days later, an email miraculously appeared offering to speak with a supervisor to resolve the issue. Called and then told would have to wait up to another 48 business hours to get a link and key to obtain MO 21. Received the next day along with an email that stated the matter was closed (before they even knew if the resolution was successful from the customer side). I was not upset that the laptop was built incorrectly. That happens. But the customer service was abysmal - one of the worst I have ever experienced. To be told I would not be allowed to speak to a supervisor and then be what felt like intentionally disconnected twice? Wow. I may not be spending tens of thousands of dollars, but I have been a loyal HP customer....until now..... Do better HP.
Date published: 2024-10-13
Rated 4 out of
5
by
ChuckK from
Love my new Pavilion laptop with one exception, the screen enlarges frequently.
HP Pavilion 16 in Laptop
Date published: 2024-10-11
Rated 4 out of
5
by
C33T33 from
New cpu review
Runs well
Speakers not loud enough
Date published: 2024-10-06
Rated 4 out of
5
by
Staple123 from
Applications Not Working
Love the functionality. looks and speed. However, despite tech support I cannot get the laptop to go into lock mode by just closing the lid. I have to first do Windows+L to lock and then close the lid. If I don't do that anyone can open the lid and have access to my open laptop. The screen saver goes on when it decides and then after a while the screen just goes black, and I can't change it. None of the apps open full screen despite being maximized in the properties settings. The open partially between minimized and halfway to maximized and off kilter to one or the other sides. Frustrating little commands that I use on regular basis and now have to jump through hoops and even techs only give me band-aid fixes that don't last. I am sure there are more but these list annoyances are enough.
Date published: 2024-10-05
Rated 5 out of
5
by
Unhappy in Florida from
My New Pavilion Meets My Expectations!
I have been an HP user for many year
Date published: 2024-10-02
Rated 3 out of
5
by
Catty43 from
Fast but bad sound quality
Nice laptop, moved very fast with Adobe creative cloud suite, BUT the speakers are not great. Sound is important when editing videos, so I took off stars.
Date published: 2024-09-21
Rated 4 out of
5
by
Uowooe from
Good
Good for using
Date published: 2024-09-18
Rated 5 out of
5
by
Goodies from
Pavilion 16 Laptop a Must!
Love my new Pavilion 16 laptop. Everything and more than I expected!
Date published: 2024-09-04
Rated 2 out of
5
by
Hopschri from
Be Careful purchasing installed software.
The Laptop I ordered is fine. However, I ordered it with Microsoft software and I have been charged twice for that. Trying to get it sorted out. No luck yet.
Date published: 2024-08-27
Rated 3 out of
5
by
LalaPoodle from
Yellow Screen
The screen is yellow, even when in the BIOS. HP will replace the computer. At first, they wanted the old computer back first before sending the replacement. I pointed out that I have to have both computers side by side to transfer all data and properly configure. Computer set-ups are complicated in the modern world. They agreed to send the replacement first, but I had to pay for it. Not realistic.
Date published: 2024-08-25
Rated 5 out of
5
by
Jas37774 from
Like it
Keyboard feels good. Screen bright. Fast startup.
Date published: 2024-08-24
Rated 5 out of
5
by
Richone from
A nice laptop
My old HP laptop had slowed considerably so I upgraded to this and couldn't be happy. I chose an Intel Core 5 120u processor with 16 KB RAM and a 528 SSD. It loads very quickly and quickly switches between programs easily. The screen is clear and I like the backlit keyboard. I would buy this again in a heartbeat.
Date published: 2024-08-22