Rated 1 out of
5
by
RRider from
My HP didn’t work
The ProBook was for my wife. She struggled with it for nearly 3weeks until I returned from deployment. The keyboard would stop working and the screen would suddenly dim automatically and not allow you to adjust it. I tried to troubleshoot the problem and finally tried a complete factory reset which did not work; the same problems persisted. Any troubleshooting was hampered by the keyboard not working. I then tried for 4 days to get help via my online HP account but the site won’t recognize the serial number. I ordered the unit from HP online from my HP account. I couldn’t find a number to call and finally tried the chat service who wanted me to try and troubleshoot it with them via chat. What a nightmare. Finally, they created a trouble ticket and said a representative would call me within 48 hours. About 36 hours later they called and argued that I was now two days over the 30 day warranty and I was no longer eligible for that but I could use the 90 day warranty option to try and do more online troubleshooting or send it to a repair site. I explained that I wanted to return it and just get one that worked versus taking a few weeks to ship it, get it tested, have it returned, then me test it, etcetera. HP argued that returning it wasn’t an option but finally said they would get back to me. It’s now been three days and no word from HP.
They make it as difficult as possible to get ahold of them and when you do, it’s a nightmare.
I hope they call soon and have good news but at this point it’s been nothing but problems.
Date published: 2025-02-24
Rated 1 out of
5
by
Anonymous from
100% Nonfuntional.
The computer will not turn on. The battery does not work and the power cord will not turn the computer on. I have ZERO power to the machine.
Date published: 2025-02-23
Rated 5 out of
5
by
Anonymous from
High perfomance laptop at a great value!
I am very pleased with the HP Probook 460. It is stylish, light weight, practical, functional and a high performance computor at a great value.
Date published: 2025-02-22
Rated 5 out of
5
by
Karen95 from
Love it!
Fast and easy to set up. Powerful.
Date published: 2025-02-18
Rated 5 out of
5
by
glava from
Good product
Good product
Date published: 2025-01-26
Rated 5 out of
5
by
Leidy from
Outstanding item
Good product with important features to work
Date published: 2024-12-31
Rated 4 out of
5
by
VAPOB from
HP machine great, Windows 11 - well, there are issues
With regard to the machine itself, it's great. Fast, great display. Love the backlit keyboard and separate numerical board. Plenty of ports. Someone wrote that they couldn't put an ethernet cable into it. There is a port, but you have to move an access cover for that. Biggest complaint, and I struck a star off my rating from 5 to 4, has nothing to do with HP but everything to do with Windows (which of course is loaded on the HP machine). BEFORE DOING ANYTHING with your set-up:
decide if you want to use "cloud" storage, because the setup of the machine LEADS YOU AUTOMATICALLY DOWN THAT RABBIT HOLE! Yes, there are "pros" to cloud backup storage, but there are "cons," too. Your mileage may vary - you decide what works for you but my "warning" is that the SOFTWARE will make that decision FOR YOU if you're not aware of it. I fell to this and "clicked through' the setup steps and all of a sudden I was getting a cloud account and all of my files (which was taking FOREVER b/c there's a lot of data) were being uploaded. Ended up having to set up a new local user account, then manually transferring my files from old machine to this new one, then deleting my files from Microsoft's "cloud" storage then finally deleting the "cloud user" on this new machine. Again, you do what's best for you, but be aware that the "default" is to use the "cloud." If you don't want that, take the appropriate steps for your equipment to set up your local system. Some of my trouble, in all honesty, is my computer naivete. Fortunately my wife is an expert and she saved the day!
Date published: 2024-12-31
Rated 5 out of
5
by
Eldenbug from
Good machine
The laptop runs good looks good the battery life is not as good as I would like but sufficient
Date published: 2024-12-31
Rated 5 out of
5
by
D Uptagrafft from
Sturdy and well built
Sturdy and well built, good system for physician use in a medical clinic.
Date published: 2024-12-28
Rated 3 out of
5
by
Susie F from
Perfunctory Product, Bad Customer Service
Great price on this pro book but the images from some websites are blurry. Swapped it out for a pro book with a better graphics card and it did not resolve the issue. My old cheap HP laptop has better images for the same websites. Customer service was a nightmare. I spent hour on the phone being transferred 5-6 times per call to different departments and not anyone spoke good English. It’s worth the extra money to get a different brand.
Date published: 2024-12-11
Rated 1 out of
5
by
Anonymous from
No improvement-Just different
Terrible transfer from old laptop
Date published: 2024-12-11
Rated 5 out of
5
by
Econ major from
Awesome computer!!!
It's a rocketship. Great price for this machine. Super fast and powerful.
Date published: 2024-12-05
Rated 1 out of
5
by
Anonymous from
Highly Dissatisfied
I waited to open it for a special occasion. It was going to be a gift. The box it was shipped in doesn't have a mark on it and is in perfect condition. The "egg carton" that holds the computer inside the box is in perfect condition. However, the computer itself is damaged and has separation in the right front corner. The bottom of the computer is bent enough to separate 1/8" from the face containing the keyboard. Also, someone already starting setting the computer up prior to me turning it on. There is no way this was missed. I believe someone at HP purposely shipped a damaged, used computer.
Date published: 2024-11-18
Rated 5 out of
5
by
Anonymous from
Better Than Ever!
I am soooo glad I purchased this notebook! It is the size I want with all the "cool" additional features that I THOUGHT I could only get for a price of $2K or more. I am very pleased. Plus, I was able to make this purchase with monthly payments. Another bonus! Glad to have qualified! I am a happy camper! :)
Date published: 2024-11-11
Rated 5 out of
5
by
D Uptagrafft from
Solid Laptop, love the keyboard
Have been using MSFT Surfaces for years and this HP is a nice change. They keyboard layout is better, keystrokes smoother and the device is well built and sturdy feeling. All that coupled with strong performance makes us happy we went with these devices for our staff.
Date published: 2024-11-09
Rated 5 out of
5
by
Anonymous from
Must Have Notebook
I was very impressed with the purchase of HP ProBook 460. It met all my needs. It was easy to transfer information and set up operation successfully.
Date published: 2024-11-08
Rated 5 out of
5
by
Cindy Van from
Great Machine
I replaced an almost 7 year old computer with this one...The speed and responsiveness has made me so much more productive. No more "waiting". I liked the machine so much I purchased a second one for my personal use.
Date published: 2024-11-04
Rated 5 out of
5
by
TLeon from
HP ProBook 460 16 inch G11 Notebook PC
Arrived in a timely fashion, packing container was a bit abused but the PC in side was in good shape, Initial setup was easy and strainght forward, PC is very quiet, Lighted keyboard is a plus, Auto power up when opened is great but it takes a little getting use to!
Date published: 2024-10-28
Rated 4 out of
5
by
jmlb from
Definitely a good purchase
unit is responsive, keyboard is laid out well. . .input controls are responsive, and is powerful enough to handle all my needs. As compared to a competitor, this is heads and shoulders over the competition
Date published: 2024-10-14
Rated 1 out of
5
by
John SB from
Probook disappointed.
I had to return the Probook. The RJ45 port was too small for a standard Ethernet cable. In addition the display adapter was faulty. It couldn't support dual displays. The specs were great however.
Date published: 2024-10-10
Rated 5 out of
5
by
Anonymous from
Transfer Help
I enjoy the speed of my new hp. The transfer of data worked out well. It was impossible to find some of the required entries for the transfer to work; so, I asked the person in the chat box to help. That worked out fine.
Date published: 2024-10-07
Rated 5 out of
5
by
Joe Spring Branch TX from
Lap top review
Very fast, love the finger log on option. screen is very sharp with pic details and color.
Date published: 2024-09-30
Rated 5 out of
5
by
Bozphx from
WOW! what a great laptop
Excellent product exactly what I wanted for traveling.
Date published: 2024-09-25
Rated 5 out of
5
by
googleuser3212 from
Good system.
System works well, and seems to be exactly what I needed
Date published: 2024-09-24
Rated 4 out of
5
by
Anonymous from
This is a pretty good computer so far, except for its speakers.
I am enjoying this computer quite a bit after not having bought a new one for 10 years. Windows 11 is of course awful, but that isn't HP's fault. I am using this device as a home computer and although its description clearly stated it was more optimized for business, its hardware specifications and sale price met my requirements. I haven't had any problems with it yet (knock on wood). But because it was optimized for business, I wonder if my one dislike about it is due to that optimization: the speakers seem to be weak on the unit, being very faint and tinny. Watching Youtube videos for instance is somewhat less enjoyable because of this. Perhaps I have a setting wrong, or maybe I'm supposed to only use headphones for sound. I don't know if this is common for business computers, is limited to this model, or is a quirk of just my unit. I wish there was something that could be done to improve the sound quality. Other than that, I like it. I hope it lasts at least as long as my previous computer.
Date published: 2024-09-11
Rated 5 out of
5
by
JB Sanders from
Nice Notebook
The set-up of the HP ProBook 460 G11 Notebook was very easy. The operating system updated as expected with very little difficulty. the notebook has excellent memory and storage and for the price it was a great buy. I have had no issues with the notebook and quite pleased with the performance of the notebook.
Date published: 2024-09-07
Rated 5 out of
5
by
Blade Solution Corp (BSC) from
HP ProBook Review
My HP ProBook has been a breath of fresh air in efficiency and productivity for running my business! Thanks for a great product at a reasonable price.
Date published: 2024-08-28