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 business support center  >  technical support - HP Color LaserJet 4700  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool for HP Color LaserJet 4700

Print PQ troubleshooting pages procedure
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Follow the steps listed below to print the PQ troubleshooting pages. These pages consist of one procedure page, five color test pages, and one configuration page.
  1. Print a copy of this Web page and walk over to the printer you are troubleshooting.

  2. Load either 8.5 x 11 inch paper (letter) or A4 in Tray 2 Pictures of the paper tray 2. Clicking this icon will open a new window. of your printer.

  3. Press Menu to enter the MENUS on the control panel of the printer.

  4. Press to highlight DIAGNOSTICS.

  5. Press to select DIAGNOSTICS.

  6. Press to highlight PQ TROUBLESHOOTING.

  7. Press to select PQ TROUBLESHOOTING.

  8. Pick up the PQ troubleshooting pages.

  9. Return to your computer to continue the troubleshooting procedure.
The message PRINTING... PQ TROUBLESHOOTING displays on the control panel until the printer finishes printing the PQ troubleshooting pages. The printer returns to the Ready state after printing the PQ troubleshooting pages.


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