Color Definition: Magenta:
Fig. Magenta-5
Description
The background color of the magenta (pink) test page is missing.
Most likely causes
- An internal component in the magenta print cartridge is not functioning properly.
- The formatter is not seated properly.
Troubleshooting and suggestions
- Perform the magenta print cartridge test procedure for missing color issue. Show me how.
- Wait until the printer returns to the Ready state. Note that this will take several minutes.
- Print another set of PQ troubleshooting pages. Show me how.
- Look at the new set of test pages. If the issue is not resolved, perform the formatter reseat procedure. Show me how.
- Wait until the printer returns to the Ready state. Note that this will take several minutes.
- Print another set of PQ troubleshooting pages. Show me how.
- Look at the new set of test pages. If the issue is not resolved, contact HP: CP4025, CP4525.
Recommended parts
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