Spots Repeating Every 2.5 Inches (63 mm)

HP Color LaserJet CP4025/CP4525

Color Definition: Magenta:

Spots repeating every 2.5 inches (63 mm)

Fig. Magenta-4-4.1

As shown below, the issue may vary in location and appearance. Click a sample image below to see a larger version of it.

Fig. Magenta-4-4.1

Fig. Magenta-4-4.2

Fig. Magenta-4-4.3

Spots or dots repeating down the page every 2.5 inches (63 mm) in a column or columns.

Debris on top or bottom of the transfer unit , especially paper dust, adhesive, or fragments from labels.

If the issue shown above occurs, remove the transfer unit from the printer. Show me how.
Check the transfer unit.
CAUTION: Do not touch the shiny black surface of the belt on the top of the transfer unit, or place anything on it. This may damage the transfer unit and cause print quality problems.
After removing the transfer unit, check it for debris. Debris may lodge inside the transfer unit, or on top of or under the transfer belt. If there is a label or adhesive present on the transfer unit, gently try to remove it. Reinsert the transfer unit into the printer. Show me how.
Print and examine another set of PQ troubleshooting pages. Show me how.
If the issue is not resolved, the transfer unit may be damaged. Replace it with a new unit. Show me how.
Print and examine another set of PQ troubleshooting pages. Show me how.
If the issue is not resolved, contact HP: CP4025, CP4525.

Transfer Unit

Order an transfer kit: CP4025, CP4525.

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