Shop confidently with the HP Price Promise and know that you are getting the best possible deals through our exclusive Price Match and Price Guarantee.

HP will match a new personal device from recognised brands and retailers that is in-stock on their respective Australia websites. The product must share the same key features and specifications with an HP PC from hp.com/au-en/shop, including but not limited to:

• Form factor device (i.e. x360 Convertible)
• Operating system
• Memory (RAM)
• Hard disk drive capacity
• Graphics solution (i.e. GPU)
• Screen size and resolution
• Security features (i.e. Biometrics)
• Touch capability
• Processor
• Warranty

Please note that the price being matched must include delivery fee.

Who will HP Store Price Match?

• Lenovo Australia
• Dell Australia
• Acer Australia

Nationally recognised HP Retailers:

• JB Hi-Fi Australia
• Harvey Norman Australia
• The Good Guys Australia
• Officeworks Australia
• Mwave Australia
• Scorptec Australia
• Umart Australia
• Shopping Express Australia
• Centrecom Australia
• Landmark Computers Australia

This Price Match Policy is limited to one item per customer, only applies to products offered by nationally recognised resellers and the HP Official Online Store.

The following items are excluded from this Price Match Policy:

• Products without “Price Match Available" Tag in the Product Page
• Package deals (eg. printer and computer bundles)
• Customer special/bespoke orders
• Contract or Bulk Pricing
• Competitor clearance products or bulk purchase offers
• Competitor pricing errors or member/club prices/affiliate discount programs

Price Match is applied before a purchase is made. Be sure to have the link or details you’ve found of the lower price from a nationally-recognised retailer (advertised online) ready for your Price Match inquiry with the HP Call Centre team. Please call 13 23 47.

The following exclusions apply:

• Each Price Match request can only be made for one (1) product at a time
• The products compared must both be available and in stock at the time of inquiry on both HP Online Store and the nationally-recognised retailer’s store
• Only products with ‘Price Match Available’ tagging are eligible
• Price Match requests can only be completed using any of our available payment methods.

The following products from HP Online Store are eligible:

• Regular-pricing products
• Products part of seasonal sales and coupon offers

The following products from other nationally-recognised retailers are eligible:

• Regular-pricing products
• Products part of seasonal sales and coupon offers

The following products from other nationally-recognised retailers are not eligible:

• Special/customised/bespoke/commercial/bulk orders
• Contract-pricing offers for select customer segments
• Private member/club/affiliate discount programs
• Trade-in value, or offers on trade-in products
• “Free with purchase” offers
• Out of stock products
• Clearance products
• Pricing errors