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Contact Center Headsets

Premium customer service headsets

Premium customer service headsets

Ensure call clarity with customers

Empower your agents with all-day comfort

Protect your investment with proven durability

Explore headsets

Poly EncorePro 520 wired, quick disconnect call center headset.

Get to know the contact center headset family

Audio quality. Proven durability. Comfort and design.

Get to know the contact center headset family

Audio quality. Proven durability. Comfort and design.

  • Poly EncorePro 700 Series

    Empower your agents with the Poly EncorePro 700 Series, featuring excellent noise canceling for accurate voice interactions and high reliability in the most intensive environments.

  • Poly EncorePro 500 Series

    Renowned for superior audio quality and exceptional durability, the Poly EncorePro 500 Series combines premium design and comfort to deliver our best-selling contact center headset.

  • Poly EncorePro 300 Series

    The Poly EncorePro 300 Series gives customer support teams everything they need to shine, in a headset that hits the sweet spot between quality and affordability.

Choose the contact center headset that works best for you

Poly EncorePro 700 Series

Connects to PC or desk phone
Wideband audio with telescoping noise-canceling microphone
Soundguard Digital with G616 advanced protection and TWA limiting (USB Models)
 
Soundguard with protection against sounds over 118dB (QD models)

Poly EncorePro 500 Series

Connects to PC or desk phone
Wideband audio with noise-canceling microphone
Soundguard Digital with G616 advanced protection and TWA limiting (USB Models)
 
Soundguard with protection against sounds over 118dB (QD models)

Poly EncorePro 300 Series

Connects to PC or desk phone
4 mm uni-directional, noise-canceling microphone
Soundguard Digital with G616 advanced protection and TWA limiting (USB Models)
 
Soundguard with protection against sounds over 118dB (QD models)

Explore all contact center headsets