Ensure every space is video-enabled, and ready to be used
Meeting
equity
Deliver exceptional meeting experiences with flexible, reliable, managed room solutions with monitoring and proactive support provided by Service Experts.
Flexible
solutions
Enhance rooms based on business requirements with fast delivery and installation. Adapt to changing business needs with flexible purchasing models.²
Seamless experience
Get an all-inclusive solution that delivers exceptional meeting experiences, secure design, and privacy.
Proactive
support
Maintain productivity, limit IT effort with 24/7³ support, next business day parts replacement,⁴ remote monitoring,⁵ management, and insights.
Flexible room solutions
Looking to facilitate collaboration, meeting equity and great meeting experiences?
Providing exceptional video meeting room solutions can be a challenge, with ongoing technology changes, new working models, and a need to support multiple platforms. With HP Managed Collaboration Services¹ attendees can securely and confidently join meetings from virtually anywhere. Know your workforce is equipped to collaborate and thrive at work and away.
Define – Design – Deploy
•Understand your requirements
•Create the optimal environment
•Align to your strategy
•Deploy to meet your goals
Monitor – Manage
•Delivery centers provide 24/7³ proactive monitoring5
•Active polling determines health of equipment
•Experts review and remediate based on preset alerts
Support
•Gain peace of mind
•Get Advance parts replacement⁴
•Access a single interface to help obtain optimun results
Customer success stories
Learn how to equip your workforce to collaborate and create, and learn how others have found success.
Seamless integration with top platform providers
HP | Poly Microsoft Teams certified solutions provide you with pro-grade audio and video products that deliver amazing Microsoft Teams experiences—wherever you work.
Optimized and certified for Zoom, room solutions bring people together to get things done easily via video and move things forward.
Purpose-built certified and optimized solutions to work with Google Workspace and ChromeOS enable meeting equity for every situation.
Introducing HP Managed Collaboration
Services¹ webinar
The role of the office is changing, and hybrid work is here to stay. HP understands the challenges and can provide an end-to-end solution to support your transformational journey.
Resources
Infographics
Solution briefs
Customer stories
Thought leadership
Learn more about HP Managed Collaboration Services1
Footnotes and disclaimers
- HP Managed Collaboration Services includes hardware, repair services, and analytics components and may include financing. HP Managed Collaboration Services requirements may vary by region. Please contact your local HP Representative for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
- Payment solutions may be available through HP Integrated Financial Solutions endorsed finance partners, subject to country location, credit approval, and other restrictions. Not all services or offers may be available and not all customers may qualify. HP Integrated Financial Solutions’ partners may change or cancel program at any time without notice.
- 24/7 English language support is available in all countries where HP Managed Collaboration Services is sold.
- Poly provides advance replacement for any failed hardware component under most maintenance service programs. If Poly’s technical support representative determines that a replacement part is required to resolve a reported or diagnosed problem, the replacement part will be shipped by Poly (Monday through Friday) for advance replacement using an expedited carrier service. Poly will use best effort to process replacement part orders same day in order to meet local carrier pick-up schedules. The deadline for same-day processing is generally 3 pm local time to Poly’s regional parts depot. Please visit the following link to find the advance replacement expected transit times per country, as well as shipping terms ADVANCE PARTS REPLACEMENT | HP® Customer Support.
- HP proactively monitors the HP Managed Collaboration Services equipment to ensure that the service is fully operational and ready to participate in the next conference. HP Managed Collaboration Services equipment is actively polled to determine their health based on HP’s established alarm profiles. Appropriate alarm thresholds are established for the passive monitoring of each HP Managed Collaboration Services environment and configured to send a notification to the remote Service Desk when exceeding those thresholds. The Service Desk will review alarms, open tickets on incidents, and remediate issues with the associated HP Managed Collaboration Services equipment as necessary. Monitoring is available for any supported preconfigured HP conference rooms. Poly Lens is a cloud-based device management solution that provide actionable insights and analytics around unified communications endpoints like Poly voice, video, and headset devices and can be sold as a stand-alone service. Internet access is required. Additional Poly Lens information can be found at https://www.hp.com/us-en/poly/software-and-services/software/poly-lens.html. For Terms and Conditions for Poly Lens: https://www.poly.com/us/en/legal/terms/cloud-terms-of-service. HP plex Insights agent is a telemetry and analytics platform that provides critical data around devices and applications and is not sold as a standalone service. HP follows stringent GDPR privacy regulations and is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Internet access required. For full system requirements, please visit http://www.hpdaas.com/requirements. Purchase of any HP plex Insights agent-enabled service necessitates enabling software to run on each device. HP Services Scan is provided thru Windows Update and will check entitlement on each hardware device to determine if an HP plex Insights agent-enabled service has been purchased, and will download applicable software automatically. To disable this feature, please follow the instructions at http://www.hpdaas.com/requirements.