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3 Year Poly+ Studio USB video bar autotrack 120 FOV 4K Cam USB stereo BT speakerphones remote
3 Year Poly+ Studio USB video bar autotrack 120 FOV 4K Cam USB stereo BT speakerphones remote
Product # P85830312
- Ecosystem Cloud Partner Support (ECPS)
- Upgraded IT tools
- Software Upgrades and Updates
- Designated Support Portal AccessSee all Specs
3 Year Poly+ Studio USB video bar autotrack 120 FOV 4K Cam USB stereo BT speakerphones remote
$0.00
Ecosystem Cloud Partner Support (ECPS)
Ecosystem Cloud Partner Support (ECPS) improves response times in Poly-enabled ecosystem cloud solutions by acting as your primary point of contact. When Poly finds the problem is related to the Cloud Partner environment we will work directly with our Cloud Partner to resolve the problem.
Upgraded IT tools
As a certified partner, gain access to upgraded IT tools with status notifications, network tools, and audit logging. Transform IT services from reactive to proactive – enabling faster response time for superior user experiences and greater adoption.
Software Upgrades and Updates
Poly makes available system software upgrades and updates at no additional charge. Poly posts all generally available software to the Poly Support Portal or via Poly Lens. Poly Lens and Poly Lens Desktop can be used to deploy the latest device software updates.
Designated Support Portal Access
The Designated Support Portal includes functionality for your customer accounts including product registration, search licensing, create and review service tickets, check parts replacements, download product documentation and download Poly software.
Escalation Management
Poly’s support management team escalates issues rapidly and engages with Poly specialists for urgent resolution.
Onsite Support Enhancement Option
Poly technical support with work with your engineer to remotely diagnosis customer problems. If required, we will dispatch a technician to your customer's site. The Poly technician will work with your customer directly to ensure resolution.[5]
Technical details
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
