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HP 2 year Pickup and Return for Consumer Notebooks

HP 2 year Pickup and Return for Consumer Notebooks

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Product # U9YP8E
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week —while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/cpterms

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 2 year Pickup and Return for Consumer Notebooks is rated 3.0 out of 5 by 4.
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Rated 5 out of 5 by Brie1 from Come In Handy I'm Happy I Bought This, Just In Case Something Happens To It.
Date published: 2021-04-26
Rated 1 out of 5 by susanpom from Did not get the item. I did not get it. If this is the best you can do I do not want the computer. Bda deliver is the worst thing a company can do. I did not get the computer or the warantee Where is it?
Date published: 2020-12-11
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Is the service plan coverage global or limited to US. Eg If I am travelling to Europe or Asia, will I get support in these countries?

Asked by: RajVivek
Thank you for your question! HP Care Packs are valid in the country of purchase only. If the Care Pack is bought on this site, it is only good in the US.
Answered by: HP Team Grant
Date published: 2024-08-14
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.