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HP 3 year w/Accidental Damage

HP 3 year w/Accidental Damage

DIGITAL

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Other offers available with the product:

Risk Free!

Product # U9XB2E
  • Risk-free: get your money back if you don’t use it
  • Covers failures and malfunctions from day 1
  • Protection for drops, spills, and power surges
  • Quick repairs using genuine HP parts
  • No hidden fees or extra costsSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: https://cpc2.ext.hp.com/
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 3 year w/Accidental Damage is rated 4.1 out of 5 by 86.
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Rated 3 out of 5 by Ratrod AJ from Lighted keyboard I like the laptop, but i was under the impression that the keyboard had accent lights. Other then that its works for me.
Date published: 2023-11-14
Rated 5 out of 5 by Tri Color from Send to tech Only used once but it worked great.
Date published: 2023-10-26
Rated 5 out of 5 by Student:Lizzie from Honest I am quite happy with my purchase. I was looking for a laptop that would be good for school. I did not want it to be touchscreen and I wanted it to have a backlit keyboard with big lettered keys. This had all that. I read reviews before purchasing so although I purchased the gold color I knew it most likely would not be a prominent gold. It does look more silver so I wouldnt recommend purchasing if the gold color is a must for you. It has a nice tint that in certain lights shows like a goldish glow, but that is what I wanted. I havent used it too much, but I did watch some videos on it and felt the volume was a little lower than I expected. Even at high volume it wasnt super loud. The weight is very light, so that is a plus! The screen is nice in proportionate to the monitor. I like that it doesnt have a big border around the screen. I also like how the keyboard expands across the whole width of the laptop base. I fully charged it and I used it for like 6hrs before it died. So that is my experience with battery life. Like I mentioned earlier, I was looking for something for school, I wanted simple and with the computer able to download the programs I needed, chromebooks and the like wouldnt work, but this did, so it works for me! Very satesfied.
Date published: 2023-09-01
Rated 3 out of 5 by Jan R. from ?????????????? I only gave it 3 stars as I have just received the computer and have not had a reason to use it. This survey should be asked for after submitting a claim. Jan
Date published: 2023-08-15
Rated 5 out of 5 by ProfRet from Ok Used before so got to be safe with new computer I bought my wife
Date published: 2023-06-13
Rated 1 out of 5 by Anonymous from Hardware. Want to return this. The fan is loud. Just a hardware issue. Upsets me. I expect more from HP.
Date published: 2023-03-12
Rated 5 out of 5 by Ed Harris from Great Value & Super Purcahase I'm very happy with my new computor. Came well packaged and easy to set up. Operates beyond my expectations.
Date published: 2023-03-12
Rated 1 out of 5 by Anonymous from Computer not working I purchased this computer for my grand daughter for her Christmas present. I’ve tried several times to turn on the computer but it’s not turning on.
Date published: 2022-12-28
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Can I buy this plan if I purchased the computer from Best Buy on 11/26/2023

Asked by: Bielzabob
Thank you for your question! Yes, you can. Go to this site first to determine if this HP Care Pack is compatible with your device: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-07-26

WHat if computer has to be replaced

Asked by: Sylseter
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances. For questions concerning Care Packs please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq
Answered by: HP Team Grant
Date published: 2024-04-25

Can this be purchased for non HP laptops

Asked by: Steve132
Thank you for your question! HP Care Packs are only valid for HP Laptops.
Answered by: HP Team Grant
Date published: 2024-12-02

does this cover malware and other non hardware issues

Asked by: moped53
No, this HP 3-year w/Accidental Damage is for hardware issues. For assistance with malware and software issues, please visit this link for the HP Smart Friend service: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Answered by: HP Team Grant
Date published: 2023-05-03

Will this work in India

Asked by: Harsha8809
Thank you for your question! No, HP Care Packs are only valid in the country of purchase. For assistance with Care Packs for use in India please visit this link: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Answered by: HP Team Grant
Date published: 2024-04-02
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.