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4 Year Next Business Day Advance Exchange For ENVY and Tango printers
4 Year Next Business Day Advance Exchange For ENVY and Tango printers
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Product # U6M31E
- Remote problem diagnosis and technical telephone support
- Next-business-day hardware exchange
- Standard coverage window
- Access to electronic support information and services
- This warranty extension is only available for Printers within Factory Warranty [2]See all Specs
3% back in HP Rewards
4 Year Next Business Day Advance Exchange For ENVY and Tango printers
$0.00
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]
Fast exchange service made easy
We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.
Easy, no cost shipping
No need to worry about shipping costs - we have it covered for you.
Help is on the line
Take advantage of our expert support specialists ready to provide remote assistance.
Technical details
4 Year Next Business Day Advance Exchange For ENVY and Tango printers is rated
out of
5 by
68.
Rated 5 out of
5
by
Anonymous from
Help was cheerfully given
I was so grateful for the help I received even though my warrantee had expired. I, of course, re-upped.
Date published: 2023-12-09
Rated 5 out of
5
by
Anonymous from
Great service!!
Great service
Date published: 2023-12-01
Rated 5 out of
5
by
Joyce M. from
initial review of new printer
Haven't had it up and running long enough to say how good it is. So far, it is working great. Prints fast and clear.
Date published: 2023-10-10
Rated 1 out of
5
by
Stevewcoh from
Waste of time
Placed order for 4 year extension for printer. Even spoke with a HP rep only to be informed via email that device was not eligible to have this service.
Date published: 2023-09-17
Rated 1 out of
5
by
RobertQ from
Tech assistance for over a year.
It took me until the day I purchased this product to get my connection issued resolved. After several phone conversation over the last year or more, I purchase this product and call in due to continuing connection issues. The assistant final configured my system to resolve the problem. I just find is strange that be past assistance were unable to do what she did prior to me buying additional products.
Date published: 2023-09-16
Rated 1 out of
5
by
scheduled obliessence from
scheduled obliessence
Stopped printing cyan and yellow a week after the warranty went out. Purchasing an extended warranty and getting help has taken weeks. Things, especially expensive things, should last longer! Quit with the scheduled obliessence
Date published: 2023-09-09
Rated 5 out of
5
by
Lucindy from
Fast delivered next day
The price was right and saved a trip to the ink store
Date published: 2023-08-29
Rated 4 out of
5
by
Anonymous from
As stated above, prints out more paper than needed. Already had to replace the black cartridge.
Prints great but sometimes shoots out more paper.
Date published: 2023-08-05
I have fresh ink cartridges in my ENVY 6455e printer but it is not printing. The error icon is lit but I can't fix it. What to do?
This link https://support.hp.com/us-en/document/ish_1721989-1461843-16 gives you information on the majority of the possible errors and ways to fix those issues. If the issue still persists, you will want to contact HP Support https://support.hp.com/us-en/contact to have them troubleshoot.
Date published: 2023-11-30
I was given an HP Envy printer from my father-in-law. I am having issues getting it to print. I spent several hours yesterday trying to get it to print from my laptop via wi-fi, but am not successful. How can I talk to someone?
For assistance please contact HP Support at this link: https://support.hp.com/us-en
Date published: 2024-02-09
does this plan cover hp envy 6455e
Hello. Thanks for your question. Yes, this HP Care Pack covers the HP Envy 6455e printer.
Date published: 2023-07-09
What is available to me for support if I just took the printer out of the box and set it up but it was bought in September of 2022. It will print in black and white but not in color. When asked for color I get shades of yellow and orange but not any blues
Thank you for your question! Please visit HP Technical Support for assistance with your HP Printer at this link: https://support.hp.com/us-en
Date published: 2024-07-18
Does it cover Envy 7640?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-11-24
does this include driver updates
Driver updates for supported printers can be found for free on the HP Support Page. Go to this link: https://support.hp.com/us-en
Date published: 2023-09-11
Does it cover parts and repairs? Is this the cost per year or for 4 years?
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
