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HP EliteBook 865 16 inch G10 Notebook PC

ENERGY STAR | Business

HP EliteBook 865 16 inch G10 Notebook PC

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Product # B41FSUA#ABA
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Included

    • Remote problem diagnosis and support
    • Onsite hardware support[1]
    • Faster tech support
    • Escalation management
    • Access to electronic support information and tools

    • Predictive AI-powered insights and proactive onsite support
    • End user alerts and automated IT ticketing
    • Remote problem diagnosis and support
    • Onsite repair or replacement, anywhere work happens

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Overcome obstacles to hybrid work with the HP EliteBook 865. The latest AMD processor[2], up to 64GB DDR5 memory[3], and features that enhance online meetings let you listen, be heard[9], and look your best. Work confidently knowing your PC has a suite of enterprise-ready security and manageability.

    Designed for the enterprise. Made for you.

    Highly secure and easy to manage remotely with AMD PRO manageability, the HP EliteBook 865 has the performance you for complex workloads and a sophisticated design.

    Collaborate with confidence

    Bring authenticity to your online meetings in a hybrid work world with optional 5G connectivity.[4] Make virtual meetings more human and interactive with HP Presence[5] technology like a 5MP IR auto tracking camera with an 88-degree wide-viewing angle, and Audio by Bang & Olufsen.

    Protected by HP Wolf Security

    HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense. From the BIOS to the browser, above, in, and below the OS, these constantly evolving solutions help protect your PC from modern threats.[6]

    Outer box packaging 100% sustainably sourced[8]

    This PC contains at least 30-percent post-consumer recycled plastic in the bezel, at least 50-percent post-consumer recycled plastic in the keycaps[7], and the outer box packaging is 100-percent sustainably sourced.[8]

    Windows 11

    Work anywhere without compromising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.

    Commanding AMD processor

    Take on your work with the latest efficient and reliable AMD processor that provides a highly responsive experience with connected modern standby.[2]

    Fast and efficient wireless LAN

    The portability of your PC and the reliability of a fast connection determines where you can work. Get a fast and reliable connection in dense wireless environments with gigabit data rate Wi-Fi 6E.[1]

    Automatic recovery from firmware attacks

    Firmware attacks can completely devastate your PC. Stay protected with HP’s self-healing BIOS - HP Sure Start Gen7 automatically recovers the BIOS from malware, rootkits, or corruption.

    Protect critical security processes

    Keep your critical applications and processes running even if malware tries to shut them down with the self-healing protection of HP Sure Run.

    Quick and secure recovery to the latest image

    Users can quickly and securely restore their machines to the latest image and IT can schedule reimaging for the entire fleet using only a network connection with optional HP Sure Recover.[10]

    Browse confidently

    Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[11]

    Your fingerprint, your password

    Forget about user names and passwords. Simply log on to Windows and web sites, via an optional fingerprint sensor.

    Clean quickly with smart technology

    Get back to patients fast with the HP Easy Clean app, which disables the touchscreen, keyboard, and clickpad so you can sanitize the system while it’s on.[12]

    Technical details

    Operating system

    Windows 11 Pro

    Processor family

    AMD Ryzen™ 7 PRO processor

    Processor

    AMD Ryzen™ 7 7840HS (up to 5.1 GHz max boost clock, 16 MB L3 cache, 8 cores, 16 threads)[6,7]

    Graphics

    Integrated: AMD Radeon™ Graphics

    Memory

    32 GB DDR5-5600 MT/s (2 x 16 GB)

    Memory slots

    2 SODIMM

    Internal drive

    1 TB PCIe® Gen4 NVMe™ TLC M.2 SSD

    Display

    16" diagonal, WUXGA (1920 x 1200), IPS, anti-glare, 250 nits, 45% NTSC[12,13,14]

    External I/O Ports

    2 Thunderbolt™ 4 with USB Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4); 2 USB Type-A 5Gbps signaling rate (1 charging); 1 HDMI 2.1; 1 stereo headphone/microphone combo jack[8]

    Audio Features

    Bang & Olufsen, dual stereo speakers, dual array microphones

    Webcam

    5MP IR camera

    Keyboard

    HP Premium Keyboard – spill-resistant, backlit keyboard with numeric keypad

    Pointing device

    Clickpad with multi-touch gesture support, taps enabled as default

    Wireless technology

    MediaTek Wi-Fi 6E RZ616 (2x2) and Bluetooth® 5.3 wireless card

    Power supply

    65 W USB Type-C™ adapter[25]

    Battery

    HP Long Life 3-cell, 51 Wh Li-ion

    Finger print reader

    Fingerprint sensor

    Energy efficiency

    TCO Certified

    ENERGY STAR® certified

    Dimensions (W X D X H)

    14.12 x 9.88 x 0.76 in

    Weight

    Starting at 3.83 lb

    Warranty

    1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.

    Software included

    - - - - - - - - - - - - - - - - - - - Battery Health Manager[19]

    Manageability Features

    - - - - - - - - -

    Security management

    - - - - - - - - - - - - - - - - - - - - - -

    HP EliteBook 865 16 inch G10 Notebook PC is rated 4.4 out of 5 by 21.
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    Rated 5 out of 5 by sabitoff from Nice looking Excellent Laptop, fast and nice looking and also comfortable
    Date published: 2024-06-05
    Rated 5 out of 5 by Houma Notary from HP never disappoints! Great laptop
    Date published: 2024-04-07
    Rated 1 out of 5 by Iyana from Disappointed! I purchased a business laptop on HP online and my package arrived dented and without a shipping box. They literally shipped a $2,000 laptop without any packaging! The front of the laptop cover has several dents on the outside like it was hit several times with a hard object. So I am pretty sure I received someone else's returned item which I am very unhappy about for the money I spent, I expect to receive a New and unused product. Also, the online description did not clearly highlight that the laptop is not touchscreen which is a major downgrade from my previous laptop. So far I've had the laptop for 3 weeks and it does a lot of glitchy things, like the screen will turn blue/black with those pixelated blocks and it seems to not respond to keyboard inputs or mouse movements occasionally (which makes since considering the laptop is dinged up probably from it being shipped without protect packaging). I am very disappointed in my purchase and overall experience. I will not be buying anymore HP products or recommending HP to any of my clients or peers in my professional network.
    Date published: 2024-03-28
    Rated 5 out of 5 by APSM from Excellent value for office use. So far this has been a great machine, especially for the price. It has all the power we need, it's fast, light and has a good screen. Coupled with the dock, a great addition to the office.
    Date published: 2024-01-25
    Rated 4 out of 5 by Ole grouch from Previous HP laptop configurations not supported by this notebook After having my notebook for a little over a week, I am pleasantly surprised on its features. I have noted only one negative point. On my two previous HP laptops, I used one of the HDMI ports to drive a cooler deck (I believe this contributes to the extended life of these laptops). On this unit however the single HCMI port would drive the cooler deck when the notebook is turned on, but when the notebook is turned off the cooler deck would momentarily turn off and then on again. I initially used the manual power switch on the cooler deck to turn it off. I contacted the HP technicians and they informed me that the HDMI port could not be used in this manner. I adjusted my configuration to adding a 115V to 5 volt converter with HDMI socket and a 115V extension card. Now I have a cooler deck that is electrically isolated from the notebook. Downside is I must manually use a manual switch on the cooler deck to turn it off and on. I can surmise that more HDMI sockets are more capable and available on larger HP laptops. Had I known this quirk, I probably would have purchased another unit. I am good.....and looking for 3+ or more service from this notebook .....and the HP technician support is excellent in resolving issues.
    Date published: 2024-01-17
    Rated 4 out of 5 by sphinxrb from OK, but performance-response time a bit slow Good laptop, but performance a bit slow in my opinion, for just opening programs like Excel and such. Bases on specs, it should be faster in response time. My 10 year old desktop with SSD drive/HDD combo performs faster than this laptop. Glad I bought it on sale for $1200 and not regular price of nearly $4000!
    Date published: 2024-01-16
    Rated 5 out of 5 by O'Neill Consulting from Powerhouse This machine is a beast. It was an incredible deal on sale and packs the power of a workstation in a laptop with high end security features included. This serious system is exactly what I need for my consulting business; a high reliability, high performance machine with maximum hacker protection that will help me get desktop performance while on the road. Who else will offer 64GB in a 16" intel laptop with next day service warranty at this price point? HP does it again. Leads the pack with price, power and performance. I probably will order another one instead of my plans for a desktop..
    Date published: 2024-01-07
    Rated 4 out of 5 by Bruce in DFW from Nice notebook but it shouldn't take six weeks to register a warranty upgrade I purchased a new HP EliteBook 865 G10 with a 3-year Onsite care pack (warranty) upgrade. The display on the EliteBook stopped working after one day. Before being able to return it for a replacement, HP required that I work with their tech support to verify the display was actually dead. Then, I had to ship it back to them - but they would not ship a replacement until they received and verified the display failure. So, another 1.5 weeks went by and they shipped my replacement EliteBook. The replacement system has been working well, and it's a nice system. Two weeks later, I checked the warranty status of the new system - and it still does not show the warranty upgrade. After calling HP twice and getting transferred around a few times, I was finally told that it can take up to SIX weeks for them to register the care packs - even though it was purchased from the HP store! Talk about inefficient...
    Date published: 2023-12-28
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    Does the HP EliteBook 865 come with Office installed for Excel and Word?

    Asked by: jtg61162
    Hello. Thanks for your question. Microsoft Office sold separately and requires Internet access for activation for this HP EliteBook 865 16 inch G10 Notebook.
    Answered by: HP Live Expert Cheri
    Date published: 2024-11-30

    There are two AMD Ryzen 7 processor options that appear to be identical, yet there is a 50 dollar difference between them. can you help me understand the difference?

    Asked by: wanderinggnome
    Thank you for your question! The two processors in question are different. One is an HS processor and the other option is a U processor. In AMD Ryzen processors, an "HS" processor signifies a higher performance level compared to a "U" processor, meaning the HS is designed for better performance while still maintaining relatively good power efficiency, making it suitable for thin and light laptops that need more power for tasks like gaming, while the "U" processor prioritizes battery life and is optimized for ultra-thin laptops with lighter workloads. Key points about HS and U processors: Power Consumption: HS processors typically have a higher Thermal Design Power (TDP) than U processors, allowing them to draw more power and deliver better performance. Use Case: HS processors are often found in thin and light gaming laptops, while U processors are best for ultra-portable productivity machines. Performance Level: An HS processor will generally outperform a U processor with the same core count due to its higher power allowance.
    Answered by: HP Team Grant
    Date published: 2024-11-25

    Is the outer part of the computer metal or plastic?

    Asked by: M.V.
    This HP EliteBook has the new HP premium ultraslim design with precision-crafted all-metal chassis for a premium look and feel.
    Answered by: HP Team Grant
    Date published: 2024-06-22

    Is this. Laptop a good option for graphic designing 2024

    Asked by: hajra
    That would depend on the software you want to run. For any software, you would want to check the system requirements from the publisher's website and make sure the device you want to run it on meets the requirements for the setting you would like to use. Updates can change the requirements which can impact what settings you run it on or if you can run it at all. This unit also does not have a GPU which would limit what you can do with graphic design.
    Answered by: HP Live Expert James
    Date published: 2023-12-13

    Hello, I've purchased this EliteBook 865 G10 with AMD pro 7840u, from online store, and I've noticed that mine comes with a touch screen, with no information about its nits, I was wondering if I can change its screen to the 400 nits, later if it was dim?

    Asked by: Dhafar
    The touchscreen model is 250 nits. As far as changing the screen, you may want to contact HP Support https://support.hp.com/us-en to see if what your options are.
    Answered by: HP Live Expert James
    Date published: 2023-10-19

    Can you tell me how to active the 5MP IR camera on this laptop? The setting has been useless.

    Asked by: Dsutherland
    Thank you for your question! For assistance with this contact HP Tech Support at this link: https://support.hp.com/us-en Also, if you are using third-party software such as Teams, Zoom, xSplit, etc, it is recommended to contact their technical support as well. To ensure the camera is working on your PC open the camera app and that should activate the camera.
    Answered by: HP Team Grant
    Date published: 2024-11-25

    What is the country of origin for the LAPTOP product 8F838UA#ABA ?

    Asked by: ScottJ1
    HP uses many different manufacturers in many different countries. Unfortunately, where a certain product is made cannot be pinpointed by this HP QA forum.
    Answered by: HP Team Rahmique
    Date published: 2023-10-31

    Like this computer but I don't need 2 USB-C ports and would rather have 3 USB-A ports. Most importantly I need an Ethernet port for hardwired networking. Are these options?

    Asked by: gowest
    Thank you for your question! The ports are not customizable on this HP EliteBook 865 16-inch G10 Notebook PC. USB-C hub would be able to provide more USB-A ports and can be purchased from many of our retail partners.
    Answered by: HP Team Grant
    Date published: 2024-05-23
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.