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HP EliteOne 870 G9 27-inch All-in-One - Customizable

HP EliteOne 870 G9 27-inch All-in-One - Customizable

CUSTOMIZABLE
Business

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Product # 4V6C8AV_MB
  • Windows 11 Pro
  • 12th Generation Intel® Core™ i3 processor
  • 8 GB memory; 256 GB PCIe SSD
  • 27" diagonal FHD display
  • Intel® UHD Graphics 730See all Specs

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Engineered for Sustainability
3% back in HP Rewards
The HP EliteOne 870 AiO empowers your team to be at their best with experiences that delight users and IT. Featuring a new sleek design, the latest Intel® processor[2], and packed with a new set of premium collaboration tools, it’s ready for all your demanding projects and virtual conferences.

HP Auto Frame

Bring your meetings to life powered by premium audio and video features.[4]

Powerful Intel® processor[2]

Multitask with ease thanks the latest Intel® processor2, massive storage, and agile DDR5 memory.

Protected by HP Wolf Security

HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.[6]

Help protect our shared future

At least 50 percent of all plastic used in this PC is post-consumer recycled plastic.[7]

Copilot in Windows 11 - Get answers, inspiration, and summaries

Find the relevant information and ideas you need to power your own ingenuity. Copilot in Windows 11 can deliver answers that are more relevant to you**.

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HP EliteOne 870 G9 27-inch All-in-One - Customizable is rated 4.0 out of 5 by 72.
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Rated 1 out of 5 by Ignacio R from Still waiting for my computer I ordered this computer on 12/24/2024. It took HP over a month to build the computer and ship it to me. The computer was finally shipped on 01/22/2025. It never made it to my office. It took another 2-3 weeks to investigate with FedEx what happened to the computer. It was never found. HP is now building me another computer which will take another month. It is sad that one of the largest computer manufacturers in the US can not deliver a computer faster than a month.
Date published: 2025-02-21
Rated 5 out of 5 by D Lawrence from Nice PC. Unknown warranty status. Great performance and nice screen quality.
Date published: 2025-02-03
Rated 1 out of 5 by Anonymous from Specification and support No built in wifi card and with the serial number, it said they couldn't find the serial number
Date published: 2025-01-13
Rated 4 out of 5 by Anonymous from All-in-One PC is a great product I like my new computer. There is one design flaw I see. The stand design should allow the monitor to be lowered another 2 more inches. I do a lot of Zoom meetings, and the camera is too high to capture me from the mid-section to the top of my head. I have to tilt the monitor forward as far as it can go and I should not have to do that. This is strictly a mechanical issue nothing to do with the computer. Also, I did not realize that my computer does not have a CD slot. it is probably my mistake that I did not notice it when I purchased it. I do have a lot of problems with Windows 11, but that is Microsoft, not HP.
Date published: 2024-10-09
Rated 5 out of 5 by Monte Reno from 7F154AV Great machine and Fast!
Date published: 2024-09-24
Rated 1 out of 5 by User Alan-1 from HP refuses to honor its warranty HP refuses to honor its warranty, so don't buy their crappy product.
Date published: 2024-08-29
Rated 5 out of 5 by Odus (Just call me Joe!) from Excellent Desktop PC I customized my unit with i7 vPro Raptor Lake processor, 32 MB Ram, 2 - 500 GB SSD and 27" QHD monitor. I am impressed by the visual look of the all-in-one PC. It is all monitor--27" of clarity! It seems speedy enough for any task so far. I have had it approximately 2 weeks, and my initial impression is very positive. It is acting very well so far. Small issue that can be frustrating--setting up and attaching the monitor unit to the adjustable stand was a bit of a burden. It was mostly intuitive, but I had not done it before. I was looking for the right insertion angle, and the locking and elevation mechanisms for the monitor. The document describing installation did not meet my expectations for precise instructions and drawings. But I got lucky--It has a stable stand and elevates when needed and locks the screen in position. Maybe I am not mechanically inclined, as I spent more time with this part than I did with computer setup.
Date published: 2024-06-28
Rated 3 out of 5 by James21 from Good Computer- Terrible customer service The computer works well. The customer service was one of the worst I have ever encountered. Delays on the device, then wouldn't let me cancel, then promised to give me a 10% discount code that never came. Spent at least 2 hours over multiple calls with this customer service.
Date published: 2024-06-24
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I need it with inboard camera of surveillance 

Asked by: Mansah Mohh
It is unclear what is meant by, "I need it with inboard camera of surveillance". Please clarify the question and resubmit.
Answered by: HP Team Grant
Date published: 2024-01-19

does this computer have speakers

Asked by: LPCR
Hello. Thanks for your question. This HP EliteOne 870 G9 27-inch All-in-One computer does come with built-in speakers.
Answered by: HP Live Expert Cheri
Date published: 2024-05-27

Does the VESA mounting adapter bracket come with this unit in the box or does it need to be purchased separately?

Asked by: Jamie2
Hello. Thanks for your question. The part number for the HP EliteOne G9 VESA Plate is 6H1W8AA for this HP EliteOne 870 G9 27-inch All-in-One computer.
Answered by: HP Live Expert Cheri
Date published: 2023-11-05

Can this be wall-mounted to a vesa bracket? If not, are there any HP AIOs that can be wall-mounted, that are 25" or larger?

Asked by: jamie2
Hello, Jamie. Thanks for your question. This HP EliteOne 870 G9 27 all in one computer is VESA compatible. To attach the computer to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the computer. The computer must be attached in the landscape orientation.
Answered by: HP Live Expert Cheri
Date published: 2023-11-04

Is it touchscreen?

Asked by: Jane_DOE
Hello. Thanks for your question. When you select Customize and Buy, you can select the HP EliteOne 800 G9 All-in-One PC with 27" diagonal, QHD (2560 x 1440), touch, IPS, anti-glare, 250 nits Display (for 13th Generation Processors) under the Base section to make this HP EliteOne 870 G9 27-inch All-in-One computer a touchscreen. While supplies last.
Answered by: HP Live Expert Cheri
Date published: 2025-01-05

Does and have touch screen capability?

Asked by: Glen99
While this HP EliteOne 870 G9 27-inch All-in-One is customizable, this does not feature touchscreen capabilities.
Answered by: HP Team Grant
Date published: 2023-10-20

Is the HP EliteOne 870 G9 all-in-one computer a Touch Screen and does it have a built-in camera?

Asked by: Kaye72
Thanks for your question! This PC does include a built-in camera. The base version of this PC does not feature a touchscreen display. However, this is a customizable PC. For pricing options and upgrades, click customize and buy today!
Answered by: HP Team Rahmique
Date published: 2024-02-15

Does the stand provide height and tilt adjustment?

Asked by: medwards69
Yes, this HP EliteOne 870 G9 27" All-in-One PC has a height and tilt adjustable display.
Answered by: HP Team Grant
Date published: 2024-03-01
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
OVERVIEW
[1] Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com .[2] Multicore is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.[4] Requires Windows 11 OS.[6] HP Wolf Security for Business requires Windows 10 or 11 Pro and higher, includes various HP security features and is available on HP Pro, Elite, Workstation, and RPOS products. See product details for included security features and OS requirements.[7] Recycled plastic content percentage is based on the definition set in the IEEE 1680.1-2018 standard.
FEATURES
SPECS
[3] For full Intel®️ vPro®️ functionality, Windows 11 Pro 64 bit, a vPro supported processor, vPro enabled chipset, vPro enabled wired LAN and/or WLAN card and TPM 2.0 are required. Some functionality requires additional 3rd party software in order to run. See http://intel.com/vpro .[4] Your product does not support Windows 8 or Windows 7. In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel® and AMD 7th generation and forward processors or provide any Windows 8 or Windows 7 drivers on http://www.support.hp.com .[5] Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.[6] Intel® Turbo Boost technology requires a PC with a processor with Intel Turbo Boost capability. Intel Turbo Boost performance varies depending on hardware, software and overall system configuration. See www.intel.com/technology/turboboost for more information.[8] DDR5 memory modules support data transfer rates up to 5600 MT/s on i5-14600, i7-14700, and i9-14900 processors. All other processors support up to 4800 MT/s, following Intel’s design guideline. Actual data rate is determined by the system configuration.[9] All memory slots are customer accessible / upgradeable.[10] For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 30 GB (for Windows) of disk is reserved for system recovery software.[11] Sold separately or as an optional feature.[12] HP Connect for Microsoft Endpoint Manager is available from the Azure Market Place for HP Pro, Elite, Z and Point-of-Sale PCs managed with Microsoft Endpoint Manager. Subscription to Microsoft Endpoint Manager required and sold separately. Network connection required.[13] HP Patch Assistant available on select HP PCs with the HP Manageability Kit that are managed through Microsoft System Center Configuration Manager. HP Manageability Integration Kit can be downloaded from http://www8.hp.com/us/en/ads/clientmanagement/overview.html .[14] HP Manageability Integration Kit can be downloaded from http://www.hp.com/go/clientmanagement.[15] myHP requires Windows OS.[16] HP Quick Drop requires Internet access and Windows 10 or higher PC preinstalled with HP QuickDrop app and either an Android device (phone or tablet) running Android 7 or higher with the Android HP QuickDrop app, and /or an iOS device (phone or tablet) running iOS 12 or higher with the iOS HP QuickDrop app.[17] HP Support Assistant requires Windows and Internet access.[18] HP Smart Support automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights and is available preinstalled on select products, thru HP Factory Configuration Services; or it can be downloaded. For more information about how to enable HP Smart Support or for download, please visit http://www.hp.com/smart-support .[19] HP Sure Click requires Windows 10 Pro or higher or Enterprise. See https://bit.ly/2PrLT6A_SureClick for complete details.[20] HP Sure Sense is available on select HP PCs with Windows 10 Pro, Windows 10 Enterprise, Windows 11 Pro, or Windows 11 Enterprise OS.[21] HP Sure Run Gen5 is available on select HP PCs and requires Windows 10 and higher.[22] HP Sure Recover Gen5 with Embedded Reimaging is an optional feature which requires Windows 10 and higher must be configured at purchase. You must back up important files, data, photos, videos, etc. before use to avoid loss of data. Network based recovery using Wi-Fi is only available on PCs with Intel Wi-Fi Module.[23] HP Sure Start Gen7 is available on select HP PCs and requires Windows 10 and higher.[24] HP Sure Admin requires Windows 10 or higher, HP BIOS, HP Manageability Integration Kit from http://www.hp.com/go/clientmanagement and HP Sure Admin Local Access Authenticator smartphone app from the Android or Apple store.[25] HP Client Security Manager Gen7 requires Windows and is available on the select HP Elite and Pro PCs.[26] HP BIOSphere Gen6 features may vary depending on the platform and configuration.[27] HP Secure Erase for the methods outlined in the National Institute of Standards and Technology Special Publication 800-88 "Clear" sanitation method. HP Secure Erase does not support platforms with Intel® Optane™.[28] Absolute firmware module is shipped turned off and can only be activated with the purchase a license subscription and full activation of the software agent. License subscriptions can be purchased for terms ranging multiple years. Service is limited, check with Absolute for availability outside the U.S. Certain conditions apply. For full details visit: https://www.absolute.com/about/legal/agreements/absolute/ .[29] External power supplies, WWAN modules, power cords, cables and peripherals excluded. Service parts obtained after purchase may not be Low Halogen.[30] Percentage of ocean-bound plastic contained in each component varies by product.[31] Recycled plastic content percentage is based on the definition set in the IEEE 1680.1-2018 standard.[32] ITE Derived Closed Loop Plastic percentage is based on the definition set in the IEEE 1680.1-2018 standard.[33] Starting from November 1st 2023, all shipments will require Windows to be installed on SSD to provide users a better experience. HDD can only be configured as additional data drives and not the boot drive.[34] Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 is backwards compatible with prior 802.11 specs.[35] The HP 800 G9 All-in-one requires Intel® 13th Gen processor to support Wi-Fi 6E and requires a Wi-Fi 6E router, sold separately, to function in the 6GHz band. Availability of public wireless access points limited. Wi-Fi 6E is backwards compatible with prior 802.11 specs. Available in countries where Wi-Fi 6E is supported. For HP 800 G9 All-in-one without Intel® 13th Gen processors, the product does not support Wi-Fi 6E standard and does not operate under 6GHz band. The product is compatible with 6GHz and other routers, sold separately, which have capability to operate in 2.4GHz and 5GHz, in compliance with Wi-Fi 6 and prior 802.11 specs. The actual throughput depends on network condition and router configuration. Internet service required and public wireless access points are limited.add:Wireless access point and Internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 7 (802.11BE) functionality requires Windows 11 2024, Intel ® Core ™ 14th gen processors, and a Wi-Fi 7 router, sold separately. Wi-Fi 7 is backwards compatible with prior 802.11 specs. Available in countries where Wi-Fi 7 is supported. The specification for 802.11BE is a draft specification and is not final. If the final specification differs from the draft specification, it may affect the ability of the device to communicate with other 802.11BE devices.