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Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled

Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled

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President's Day Sale

Product # 848Z8AA#AC3
3% back in HP Rewards
The Poly CCX 400 is an entry-level business phone that’s easy to use. Its interface is simple and intuitive. And contacts and meetings are one swipe or one tap away on a color touch screen.

Sound your best

Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.

Stylish, ultra-usable design

Enjoy the ergonomic design and the intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.

Audio clarity

Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

Distraction-free calls

Reduce distracting background noise with Poly Acoustic Fence technology.

Touchscreen controls

Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.

IT friendly

Easy for IT to manage with provisioning and management of telephony deployment and support.

Optional wall mount

Wall mountable with optional CCX 400 wall mount kit sold separately.

Communications platforms

An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers.[1]

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Where in God's name do you find the drivers for this phone?

Asked by: memnoc42
Thank you for your question! For support with Poly product's please visit this link: https://reinvent.hp.com/poly-contact-sales-us
Answered by: HP Team Grant
Date published: 2025-01-30

Per my previous question. We purchased this phone and only have laptops. We have a wireless server with no access to the network server. Is it possible to hook this phone up directly to a laptop to use with MS Teams using an ethernet adapter?

Asked by: Todd W.
Thank you for your question, Todd. It is recommended to contact Poly Support directly for assistance with this technical question. Please go to this link for assistance: https://support.hp.com/us-en/poly
Answered by: HP Team Grant
Date published: 2024-11-25

How is the OS on this phone upgraded if there's an upgrade available?

Asked by: Cheezegr8r
Thank you for your question! For video instructions on how to upgrade the phone when new software is available please visit this link: https://www.youtube.com/watch?v=_i_lod_Jx9c Also, upgrades can be downloaded to a USB Drive from the Poly website, then plug in your USB drive to your phone and follow the instructions.
Answered by: HP Team Grant
Date published: 2024-10-25

We only have laptops and do not have any ethernet ports. Is there ANY WAY to hook up this phone to a laptop? We can buy adapters but what do we need to get to make this phone work for us?

Asked by: Todd W.
Thank you for your question! To install a Poly CCX 400 Business Media Phone, connect an ethernet cable from the phone's LAN port to your network switch or router, then power on the phone; it should automatically launch a setup wizard to guide you through configuring your network and other settings; if your network supports Power over Ethernet (PoE), you may not need a separate power adapter; ensure you have your SIP credentials from your service provider ready to input during the setup process.
Answered by: HP Team Grant
Date published: 2024-11-22
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.