DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
  • This warranty extension is only available for Printers within Factory Warranty [2]See all Specs

4 year Next Business Day Advance Exchange support for Deskjet printers is rated 4.1 out of 5 by 133.
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Rated 5 out of 5 by P Torres from HP printer Love that my new printer can handle more printing, faxing and copying then my old printer. Thank you HP!!!
Date published: 2024-02-07
Rated 2 out of 5 by Unhappy Customer2023 from Unhappy Customer2023 I gave this it because nothing I have purchased directly from the HP store has been athenic! I have been sent defaulted ink this for another printer and they have yet to correct their responsibility of refunding my money or placing a credit on my account! They were suppose to have it picked up so it could be returned and didn't. Then they sent me down a rabbit hole! The representatives I have been speaking with in the Phillipines are the worst!!
Date published: 2023-11-21
Rated 2 out of 5 by Student9 from Hp care pack Im not sure if the care pack us worth it or not. It was very inexpensive and will help if my hp pavilion happens to quit working. Problems seem to happen after insurance plans expire.
Date published: 2023-11-16
Rated 5 out of 5 by Suli from HP warranty your site does not show the additional 4 years warranty!
Date published: 2023-11-13
Rated 5 out of 5 by mickeysix from perfect size easy set up,works great and looks cool.
Date published: 2023-10-24
Rated 4 out of 5 by Joanne G from Good Buy Really good for the price. Very dependable
Date published: 2023-10-13
Rated 5 out of 5 by Anonymous from Close up Easy to read
Date published: 2023-10-04
Rated 5 out of 5 by Countrylife from Reasonable price for 4 years of service and assurance. Happy to have assurance
Date published: 2023-09-13
Rated 3 out of 5 by Anonymous from Problems getting it to print. Anytime I try to print from an app. I have to hit the power button to “wake up the printer”, then have to go into SmartPrint and select the printer so it gets both check-marks. Then go back into the original print screen, select the printer, and print what I need to. This last time even all that didn’t work. I got “the printer is offline”. I went to the printer and all the lights were flashing. When I selected the power button all the lights went off & I couldn’t get any to come back on. I unplugged it for 30 seconds & turned it back on. Nothing came on for a while & I thought I was going to have to call support. Finally it made some noises, then in a while the correct lights came on & it started printing. But it printed 4 copies instead of the 2 I asked for. I don’t know what happened to it, it’s always a mystery & I have to keep trying different things to get it to print.
Date published: 2023-07-18
Rated 1 out of 5 by JJBinArlington from Horrible service! Paid for service last week to get help with my printer and now it’s telling me it’s expired. This Sucks!!
Date published: 2023-06-13
Rated 5 out of 5 by John T1652 from Love As of now I think this is the best printer I ever purchased I love it in the street that they have been printing and the capability of faxing copying and scanning
Date published: 2023-03-30
Rated 4 out of 5 by Anonymous from Worth the trouble to get signed up It was a bit difficult to get to the right web page to place my order, and I ended up needing to do it over the phone, but it was worth the trouble. For a very reasonable price, I now am assured that I will have a working printer for the next several years, and this is in addition to the months of free ink, and the automatic ink deliveries once the free ink offer completes.
Date published: 2023-02-17
Rated 5 out of 5 by Margie D from Good Option. It is a good deal for the price (I paid $28.00 during my buying the printer with an agent over the phone, which I highly recommend). However, pay attention when they present the offers as it could be confusing if not explained correctly. The plan includes the 1 Year Manufacturer Warranty, plus 3 years warranty. Great that if the problem cannot be fixed they will replace your printer w/o cost.
Date published: 2022-10-17
Rated 5 out of 5 by jerzil from Worth it! I like the cost effective HP protection plan, good value, peace off mind
Date published: 2022-08-01
Rated 2 out of 5 by Worst ever service from Worst ever service Did you ever try to get a human being so you could explain what you needed to have taken care of. This is not the company you want to select if you want to speak to a human being.
Date published: 2022-06-23
Rated 1 out of 5 by Anonymous from Desk jet Not reliable, too sensitive to paper sleeps and need to unplug with every use. Have had problems sense purchase. Difficulty finding someone to talk to that’s not a technical person.
Date published: 2022-05-20
Rated 2 out of 5 by Martene S from Not the best printer I ever had. Hard to set up. Very difficult to put cartridges in.
Date published: 2022-03-23
Rated 1 out of 5 by Anonymous from Horrible unstall problems I am so frustrated!!! I always buy HP printers AND have NEVER had any problems with installing any of them … BUT I have had nothing but problems w/the install on this one…I am about to nix it up and return it to you!!!!!
Date published: 2022-03-18
Rated 4 out of 5 by J L Whit from Not exactly what I thought I was getting Was not a paper drawer tray as told but out in exposed standing up tray. Would have returned but needed a printer to ok ASAP.
Date published: 2022-03-18
Rated 5 out of 5 by Anonymous from New Printer Have used HP for about 10 years and, have had great luck with it, so when I had to purchase a new printer I didn't even look at any other products.
Date published: 2022-02-12
Rated 5 out of 5 by PatDS from Amazing printer My experience was very good with the purchase of my printer and all the representatives were very helpful with set up and advice. Do like the instant ink program and hope all will work well for me.
Date published: 2022-02-01
Rated 5 out of 5 by Hombrelibre from Compact and Smart Printer is great for my printing needs. It's a little noisy.
Date published: 2022-01-22
Rated 1 out of 5 by Gianetta from Never again Poor quality. It needed a new power cord ans putting in the ink was challenging. Since i cannot return it for a refund, i repackaged it aNd put it in the garage.
Date published: 2022-01-16
Rated 5 out of 5 by Izetta from HO Deskjet 4100 all in one Perfect. I am very happy with the selection I made. Haven’t used all the features yet, but I will in time. Plus there was no delivery charge. And the HP team was very helpful in my initial setup. Don’t get any better than that.
Date published: 2021-12-10
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I have the HP Tango, SN: TH01P641KR I cannot connect to my wifi.

Asked by: Marlene0202
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-09-18

I sim[ply need help with the scanner for which I am getting an error message. If I need to purchase support, I will. Nothing seems to match my printer scanner which is an ENVY 5660. Help! thabnk you.

Asked by: anything goes
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-04-17

Is there a Care Pack for a Deskjet 4100 series printer that includes accidental damage protection with coverage for either 3 or 4 years?

Asked by: kjiron
Hello. Thanks for your question. The only packages available for the HP Deskjet 4100 printer are the HP 3-year Next Business Day Advance Exchange HW support for Consumer DeskJet Ultra Low printer and the HP 4-year Next Business Day Advance Exchange HW support for Consumer DeskJet Ultra Low printer. If you need further assistance, we recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html
Answered by: HP Live Expert Cheri
Date published: 2023-08-12

Is my HP printer impartial to ink specific manuf@ctures? Or do I need to get HP iks only !?

Asked by: 1aafinch
HP recommends the use of HP Genuine ink cartridges with HP Inkjet printers.
Answered by: HP Team Grant
Date published: 2024-02-20
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