
How to Check Ink or Toner Levels on Your HP Printer: A Comprehensive Guide
HP Support Resources
Find helpful resources for managing your printer's ink and toner supplies, including troubleshooting common issues and replacing cartridges.
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Troubleshoot common ink cartridge problems and error messages
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Print with one or more empty ink cartridges
Learn how to continue printing when ink cartridges are low or empty
- Look for visual indicators on the printer’s control panel:
- An ink drop icon
- A cartridge icon
- An “Ink Levels” menu option
- A toner level indicator
- For HP Smart Tank printers:
- Locate the ink tank window on the printer
- Visually inspect the ink levels
- Ensure ink levels are between the maximum and minimum fill lines
- For HP LaserJet Tank printers:
- Find the toner gauge on the front of the printer
- Check the toner level indicator
- Note: When the bottom bar glows steadily and the indicator blinks amber, printing will stop until more toner is added
Using the HP Smart App to Check Ink or Toner Levels
- Download and install the HP Smart app:
- Get it from your device’s app store or visit 123.hp.com
- The app is free and compatible with both Windows and mobile devices
- Open the HP Smart app on your Windows computer:
- Search for “HP Smart” in the Windows search bar
- Click on the app to launch it
- Select your printer:
- If you have multiple printers added, scroll to find the one you want to check
- View ink or toner levels:
- Look for the estimated supply levels displayed next to the printer image
- Note that it may take a few minutes for the levels to appear
Checking Ink or Toner Levels in Windows 11
- Open Settings:
- Press Windows key + I
- Or click Start and select the gear icon
- Navigate to Bluetooth & devices:
- Click on “Printers & scanners”
- Select your HP printer from the list
- Click on “Open print queue”
- In the new window, click on “Printer” in the top menu
- Select “Properties”
- Look for an “Estimated Ink Levels” or “Supply Levels” tab
Understanding HP Printer Ink Level Symbols
- Full ink droplet: Cartridge is full
- Partially full droplet: Ink level is getting low
- Empty or blinking droplet: Cartridge is very low or empty
- Question mark: Ink level cannot be detected
- Full bar: Toner is full
- Partially full bar: Toner is getting low
- Empty or blinking bar: Toner is very low or empty.
How to Tell if an Ink Cartridge is Empty
- Print quality degradation:
- Faded prints
- Missing colors
- Streaky or inconsistent output
- Warning messages:
- Your printer or computer may display low ink warnings
- Physical inspection:
- Gently shake the cartridge – if you don’t hear liquid moving, it may be empty
- Check the print nozzles for dry ink buildup
Tips for Managing Printer Ink and Toner Levels
- Keep spare cartridges on hand
- Enable low ink notifications on your computer
- Consider using HP Instant Ink for automatic deliveries
- Print in draft mode for non-critical documents to conserve ink
- Regularly clean your printer heads to prevent clogs and waste