
How to Send a Fax
HP Support Resources
Get help with faxing, scanning, and printer setup with these troubleshooting guides and support resources.
Test Fax Setup
Verify your fax setup is working correctly with HP's Fax Test Service
Set Up Scan to Email
Learn how to configure your printer to scan and email documents directly
Set Up Printer Services
Configure your printer's services including fax and scanning features
How to Scan
Step-by-step guide for scanning documents with your HP printer
How to send a fax from an HP printer
- Make sure your printer is ready to fax. This includes having a connection to a landline telephone service. The telephone cord should connect the printer to the available line through the 1-Line jack on the backside
- Use Fax Setup Wizard in Windows to specify how you would like your faxes to appear. This includes typing text into the fax header with your contact information. You will also be asked how many rings you would like your fax to wait until answering, as well as the dial type of your landline or phone service
- Send the fax via printer by putting your document into the load tray. If you have just one page, you may also use the flatbed scanning surface by placing the document face down
- If the person you are faxing to has the same number for their fax line and home or office line, call ahead to let them know you’re sending a fax. Otherwise, type in the fax number you want to send it to, ensure your line isn’t in use, and press the fax send key
- Wait for the fax to go through. You will typically receive a fax report, so ensure your paper tray is loaded
How to fax from a computer
- Ensure that your computer is connected to the telephone line
- Check to see that you have the HP full feature driver and software for your specific printer model installed on the computer. You can also use the search box from the Start menu to look for the HP Printer Assistant or HP Solution Center. If you don’t have either installed, visit 123.hp.com for the driver tools for your specific model
- Open the document you wish to fax. Go to File, then Print, and Printer to select the printer output. You will be presented with several options, but you will select the one that has “Fax” in the name
- Click Print, which will open a new Send Fax window
- Enter the fax number you wish to send the document to, and update the settings
- Use the search box by the Start menu to type your printer model name and number. When it pops up, click it and wait for the HP software to open
- If Solution Center opens, select the Home tab
- Click Send a Fax, and the Send Fax window will open. Select the document you wish to send, and type in the fax number and any relevant info for your fax cover sheet
- Make settings changes as needed before hitting Send
- Click the Print, Scan & Fax tab
- Select Send a Fax, and follow the same steps to complete your fax
How to send a fax online
- To send with an online fax service, use your HP printer software, the HP Smart App, or the ePrint mobile app to scan and capture the document you want to send
- From the faxing app or software of your choice, select this document, specify the fax number to send it to, and create the cover sheet. The faxing service will send it just like a regular fax through their phone line service as though you sent it yourself