Fig. ADF streaks(s).2
As shown below, the issue may vary in location and appearance. Click a sample image below to see a larger version of it.
Description
The page scanned through the automatic document feeder (ADF ) has one or more streaks(s) in the feed (vertical) direction that extend across the entire page.
Most likely causes
- The ADF glass slit to the left of the flatbed glass (ADF glass window ) has contamination on it.
Troubleshooting and suggestions
- View this video about the issue of lines or streaks when scanning/copying .
- Clean the ADF glass window to the left of the flatbed glass. Show me how.
- Use the ADF to make another copy of a white test page. Show me how.
- If the issue is not resolved, contact HP.
Please let HP know if this helped you to resolve your issue, and help HP improve service.