Are you ready to take your business online?
Discover the new HP PrintOS Design & eCommerce solution
Empower your business today
A new service and printing solutions experience for every business need, offering support, print operation optimisation, and actionable knowledge.
Empower your business today
A new service and printing solutions experience for every business need, offering support, print operation optimisation, and actionable knowledge.
See what’s possible with the plans
PrintOS Mobile
Because you can’t always be on the production floor, our mobile app offers all of the functionality of Print Beat⁸ on the go. You can monitor jobs printed, substrates loaded and ink levels, and receive proactive notifications that allow you to identify issues and solve them remotely.
Print Beat
Improve operational excellence with HP Print Beat.⁸ Remotely monitor your print production, access and download printer job information, and make effective data-driven decisions with accurate and updated information—at your fingertips.
Configuration Centre
Remotely configure large format printers from any location, at anytime with HP Configuration Centre.⁸ Get real-time recommendations about actions to take with your fleet, and never worry about losing customised substrate profiles with automatic backups.
Service Centre
HP Service Centre⁴ can connect you to proactive support services. As your printer proactively generates service alerts, the information is sent to your service representative who can effectively take action as needed, accelerating troubleshooting and increasing your printer's uptime.
Remote, onsite, and adaptive support
Where problems can be fixed remotely, we provide step-by-step instructions via phone or email. For cases that cannot be solved remotely, a service representative comes to your site to provide the assistance needed. Also, spare parts and maintenance kits are included in your service plan, so you will not incur unexpected costs and can quickly take action to avoid production delays.²
Live Production
Easily identify jobs and job queues of all registered printers across multiple sites in one comprehensive, at-a glance view. With HP Live Production,⁶ production managers no longer require operator status reports, can minimise production gaps, streamline cross communications, and confidently print unattended.
Jobs API
Make your printer data available to your business’ external ERP/MIS systems with Jobs API.⁶ This single API allows you to monitor your HP printers alongside non-HP printers, automate processes, and combine with other operational data to generate rich business insights.
Design & eCommerce⁷
HP PrintOS Design & eCommerce is an intuitive web-to-print solution that can save valuable time with simplified product design capabilities, efficient connection to production, and step-by-step guidance on how to integrate this feature with your e-commerce store.
Learn
Maximise your productivity and business growth with HP Learn,⁸ the knowledge hub offering free and premium training modules depending on the service plan that you choose. Consume personalised and continuous learning based on your profile and device, accessible anytime, anywhere.
How it works
Follow these steps
Step 1
Select a plan
We have different options for every business need. Your subscription includes services and solutions offering actionable knowledge, support, and print operation optimisation.
Step 2
We help you subscribe
Our HP sales representatives and partners can help you choose the right plan and guide you through the subscription process.
Step 3
Once enrolled, stay ahead and enjoy the flexibility
You have easy access to continually updated services and solutions. Plus, you can update your plan according to your business needs.
Frequently asked questions
What do I need to subscribe?
To sign up for an HP Professional Print Service Plan and make sure the service and solutions work as intended, you will need:
How do I subscribe?
You can subscribe by contacting your local HP sales representative or HP partner who will guide you through the subscription process.
Can I change my plan at any time?
Yes, you can change or cancel your plan by contacting your HP sales representative or HP partner.
What is the price of each service plan?
The price may vary according to your printer model and country. Please consult your HP sales representative or HP partner to learn about pricing options.
What payment options are available?
You can choose between a regular monthly or annual fee, or a one-time payment. Please consult your HP sales representative or HP partner to choose your best option.
Can I pay for selected solutions and/or services without subscribing to one of the HP Professional Print Service Plans?
No, you can only access the solutions and services by subscribing to one of the HP Professional Print Service Plans.
Where are HP Professional Print Service Plans available?
HP Professional Print Service Plans are available for residents of the continental United States, Puerto Rico, Alaska, Hawaii, Canada, most European countries, most Latin American countries, and some Asia Pacific countries. Please consult your HP sales representative or HP partner for availability in your country, as well as specific compatibility for your printers with specific applications in your location.
Can I try it before buying?
We offer a free trial for the software solutions included in the Plus plan (HP Learn Premium, HP Print Beat Live Production, HP Design & eCommerce,⁷ and Jobs API). You can request it when having an HP PrintOS account and a registered compatible printer by submitting a request here. Contact your local HP sales representative or HP partner for more details and check for available trial promotions beyond the standard.
If I already have an existing service agreement with HP, can I subscribe to HP Professional Print Service Plans?
Yes. Please consult your HP sales representative or HP partner to explore your options.
Is there a minimum duration for the HP Professional Print Service Plans?
Yes, the minimum duration is 1 year. Please consult your HP sales representative or HP Partner for terms and conditions.
Disclaimers
- HP Professional Print Service Plans are compatible with the HP Latex 1x5 Printer series, HP Latex 3x5 Printer series, HP Latex 630 Printer series, HP Latex 700 Printer series, HP Latex 800 Printer series, HP Latex 1500 Printer series, HP Latex 2700 Printer series, HP Latex 3000 Printer series, HP Latex R Printer series, HP Stitch S500 Printer series, and HP Stitch S1000 Printer series. Some services depend on printer, service contract, and regional availability. Visit https://www.hp.com/go/professional-print-service-plans for more information.
- To access these services please contact your local HP sales representative or HP partner.
- This offering is not included/compatible with the HP Latex 1x5 Printer series, HP Latex 3x5 Printer series and HP Stitch 500 Printer series.
- HP Service Centre’s proactive support is enabled if your HP Latex printer is under an active Factory Warranty or part of an HP Professional Print Service Plan, and it is registered in HP PrintOS. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.
- HP Learn’s free training content, HP Print Beat’s remote monitoring of production and analytics, HP PrintOS Mobile, and HP Configuration Centre are available free of charge for all HP printers compatible with HP PrintOS. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.
- HP Learn Premium content, Print Beat Live Production, HP Design & eCommerce, and Print Beat Jobs API are available with the Plus plan only. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.
- HP PrintOS Design & eCommerce functionality is available for subscribers of the HP Professional Print Services Plus Plan. Please consult your HP representative for information about availability and/or geographic coverage.
- Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see https://www.printos.com.